Senior Manager, Physical Therapy Operations

Hinge Health; Oregon; Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

401k plan

Stock options

Learning stipend

Travel reimbursements

Job summary

Hinge Health is seeking a Senior Manager, Physical Therapy to lead multiple Physical Therapy teams, translate strategy into execution, and scale the PT operating model across Clinical Operations. You will coach 5–7 PT Managers and drive capacity planning, performance management, and escalation paths to improve access, quality, and outcomes.

This role collaborates with health coaching, dietitians, medical specialists, and cross-functional teams to deliver programs, manage dependencies, and drive

Qualifications

• 6+ years of experience in healthcare management, clinical operations, or a related healthcare operating environment, including managing through a layered management team.
• Experience setting operational objectives and work plans, managing resources and labor costs, and using performance metrics to improve quality, outcomes, service, or employee experience.
• Experience partnering across multiple clinical disciplines and functions, influencing other senior stakeholders without relying on direct authority.
• Experience leading complex organizational change, including adoption of new technology, AI-enabled workflows, or operating processes within a clinical workforce.

Responsibilities

• Lead multiple Physical Therapy teams and ensure high-quality, technology-enabled care is delivered at scale.
• Translate department strategy and OKRs into clear execution plans, allocate resources across teams, and scale operating practices that improve access, capacity, quality, clinical outcomes, employee experience, and cost.
• Coach PT Managers to address performance gaps, develop their teams, and deliver predictable results against agreed metrics.
• Lead or contribute to cross-functional programs, proactively managing dependencies, stakeholder expectations, risks, and blockers.

Education

Master’s Degree in Business and/or Healthcare

Bachelor’s Degree

Job description

Hinge Health is seeking a Senior Manager, Physical Therapy to lead multiple Physical Therapy teams, translate strategy into execution, and scale the PT operating model across Clinical Operations. You will coach 5–7 PT Managers and drive capacity planning, performance management, and escalation paths to improve access, quality, and outcomes.

This role collaborates with health coaching, dietitians, medical specialists, and cross-functional teams to deliver programs, manage dependencies, and drive