Senior Manager, Operations Project Management

Turo; Arizona; Hybrid; USD 130,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Equity

Medical, dental, and vision insurance

Retirement employer match

Learning & Development stipend

Travel credit

Cell phone and internet stipend

Paid time off and holidays

In-office lunches & perks

Job summary

Turo is seeking a strategic leader to manage the Project Management Office within Operations in a hybrid in-office role in Arizona. You will define the PMO standards, lead a growing team of Project Managers, and partner with executives to prioritize high-impact projects aligned with business goals.

You will oversee governance, reporting, and data integrity using Asana, ensuring milestones are met and risks are mitigated. A strong PMO background and DMAIC experience are essential for success.

Qualifications

• 5+ years in project or program management, including 3+ years leading a team.
• Experience defining PMO standards and processes in a fast-paced corporate environment.
• Proven ability to mentor and develop a high-performing PM team.
• Experience managing complex cross-functional initiatives with senior stakeholders.
• Strong proficiency with Asana for executive reporting and resource management.
• Exceptional executive-level written and verbal communication skills.
• Influence across senior leadership and VP-level stakeholders.
• Based in Arizona.

Responsibilities

• Define and refine the PMO strategy and best practices across Turo Operations.
• Lead, mentor, and manage a team of Project Managers with accountability.
• Own the strategic roadmap and prioritization of high-impact projects with exec leadership.
• Establish standardized governance, reporting, and communication frameworks across initiatives.
• Apply DMAIC and other methodologies to vet, plan, and execute projects with measurable impact.
• Build relationships with VP/Director-level stakeholders to align initiatives with business objectives.
• Manage cross-functional dependencies and elevate risks to senior leaders.
• Oversee PM tools such as Asana to ensure data integrity and executive visibility.
• Drive accountability to ensure milestones and deliverables are achieved.

Skills

PMO development

Team leadership

Stakeholder management

Executive communication

Strategic thinking

Education

BA/BS degree; MBA or other advanced degree

Tools

Asana

Job description

About the team

We are seeking a strategic and highly effective leader to manage the Project Management function for Turo Operations. You will be responsible for defining the project management methodology and ensuring the successful execution of critical, high-impact initiatives that will shape the future of a company leading the charge in car sharing worldwide.

You are a leader with an uncanny ability to create order from chaos and expertly lead teams through change. Reporting directly to the VP of Marketplace Support, you will lead the Project Management team and act as a critical partner to executive and functional leadership to organize and implement strategic projects across Turo Operations.

What you will do

• Define and refine the overall Project Management Office (PMO) strategy and best practices across Turo Operations.


• Lead, mentor, and manage a team of Project Managers, fostering a culture of excellence and accountability.


• Own the strategic roadmap and prioritization of high-impact projects in partnership with executive leadership.


• Establish standardized project governance, reporting, and communication frameworks across initiatives.


• Ensure the rigorous application of project methodologies, including DMAIC, to vet, plan, and execute projects while driving successful outcomes and measurable impact.


• Develop and maintain strong relationships with VP and Director-level stakeholders across Operations, Product, Marketing, and other cross-functional teams to align project initiatives with business objectives.


• Manage cross-functional dependencies and elevate critical risks and obstacles to the VP of Marketplace Support and other senior leaders.


• Oversee project management tools, including Asana, to ensure data integrity and provide executive-level visibility into project status, risks, priorities, and resource allocation.


• Drive accountability across project teams to ensure milestones, deliverables, and business objectives are achieved.

Your profile

• 5+ years of progressive experience in Project or Program Management, including 3+ years of experience managing a team.


• Proven expertise defining and implementing PMO standards, processes, and methodologies in a fast-paced corporate environment.


• Demonstrated ability to lead, mentor, and develop a high-performing Project Management team.


• Strong experience managing complex, cross-functional initiatives involving multiple teams and senior stakeholders.


• High proficiency with project management platforms such as Asana for executive reporting and resource management.


• Exceptional executive-level written and verbal communication skills.


• Expert ability to influence, build alignment, and gain consensus across senior leadership and cross-functional VP-level stakeholders.


• Strong strategic thinking with the ability to translate business priorities into actionable project roadmaps.


• Highest standards of accuracy and precision with exceptional organizational skills.


• Based in Arizona.


• Demonstrates Turo’s operating principles through work product and day-to-day team interactions.

Bonus if you have

• BA/BS degree; MBA or other advanced degree.


• PMP, PgMP, Lean Six Sigma Black Belt, or equivalent professional certification.


• Experience in the sharing economy or marketplace industry.


• Startup experience with the ability to thrive in a fast-paced, constantly changing environment.

For this role, the target base salary range in Phoenix is $130,000 - $160,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This is central to how we work, and this role will be subject to our current in-office hybrid schedule that requires Turists to work in the office three days per week on Mondays, Wednesdays, and Thursdays. We expect that employees will meet these required in-office days consistently as part of their role. Your recruiter can share more information about this requirement and the in-office perks Turo offers.

Turo Recruiting Scam Alert:

We’ve learned that there are scammers targeting job candidates by impersonating Turo and its employees. We ask candidates to be careful of fraudulent job postings or suspicious recruiting activity during their job search, especially if they’re contacted through unofficial channels (such as Instagram, Telegram, MS Teams, etc.). In general, Turo interacts with candidates through our Careers page and via turo.com email addresses, and we don’t ask candidates for sensitive financial or personal info or request money as part of the hiring process (so an application fee or equipment costs). If candidates are not sure whether they’re dealing with an impersonator, they can contact Turo’s Recruiting Team at [e-mail]. Candidates can also report suspicious activity to the FTC or other appropriate authorities.

Turo AI Policy:

Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at [e-mail].

Benefits

• Competitive salary, equity, benefits, and perks for all full-time employees


• Employer-paid medical, dental, and vision insurance (Country specific)


• Retirement employer match


• Learning & Development stipend to invest in your professional development


• Turo host matching program


• Turo travel credit


• Cell phone and internet stipend


• Paid time off to relax and recharge


• Paid holidays, volunteer time off, and parental leave


• For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities

We are committed to building a diverse team. If you are from a background that’s underrepresented in tech, we’d love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don’t meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

About Turo

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you’re flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver’s seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.

Read more about the Turo culture according to Turo CEO, Andre Haddad.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing [e-mail].