Senior Manager of Sales Solutions Engineering

Ironclad; United States; Remote; USD 180,000 - 230,000; Full time

Benefits offered by this job

Dental, and vision insurance

401K

Wellness reimbursement

Flexible vacation policy

Generous parental leave

Work from home opportunities

Health insurance

Job summary

Ironclad is seeking a Senior Manager of Solutions Engineering to lead and scale a high-performing Enterprise SE team. You will enable the sales organization with deep technical expertise, ensuring alignment between product capabilities and customer needs.

In this role, you will collaborate across Sales, Implementation, Product, and Customer Success to drive deal cycles to close-won, with a strong emphasis on AI-enabled SaaS solutions and scalable enablement.

Qualifications

• Experience hiring, motivating and developing a strong SE team.
• Excellent communication and presentation skills.
• Strong understanding of AI tech and the CLM/CRM/ERP software landscape.
• Proven ability to work with technical and non-technical teams and translate tech to business value.
• Proven track record of supporting deal cycles through to close-won.
• 2+ years leading an Enterprise solutions engineering team, preferably in AI or B2B SaaS.

Responsibilities

• Lead and mentor a high-performing Enterprise solutions engineering team.
• Enable and scale SE processes, systems, and repeatable playbooks.
• Collaborate with Sales, Product, Engineering, and Customer Success to align efforts.
• Serve as SME to support Enterprise sales cycles and ensure technical alignment.
• Track growth metrics and drive improvements in performance and outcomes.
• Educate and enable internal teams through external education initiatives.

Skills

Solutions Engineering leadership

Enterprise deals

Team building

Communication skills

AI knowledge

Cross-functional collaboration

Presentation skills

Strategic planning

Job description

• The Technical PreSales team at Ironclad collaborates closely with prospective customers and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the solution evaluation process
• As the Senior Manager of Solutions Engineering, you will play a pivotal role in driving the success of our sales efforts
• You will lead a team of highly skilled Solutions Engineers (SEs) and will be responsible for enabling them to support Enterprise Account-sized deal cycles effectively
• Build, lead, and mentor a high-performing Enterprise solutions engineering team
• Foster a collaborative and innovative team culture which is positive, motivating, and performance-driven
• Serve as a subject matter expert in supporting the Enterprise Sales team throughout the sales cycle, ensuring technical alignment with customer needs
• Work closely with Sales leadership to understand business goals and develop a strategy for solutions engineering support in deal cycles
• Empower your team with scalable systems and repeatable processes to increase SE’s skills, product, industry knowledge, and professional habits
• Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance
• Collaborate with cross-functional teams to align SE efforts with overall business objectives and company priorities
• Foster strong collaboration with other departments, including Product Management, Engineering, and Customer Success, to drive a unified customer experience
• Bring actionable insights back to Ironclad’s Product Team to help us evolve our platform
• Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge!

Benefits

• Dental, and vision insurance
• 401K
• Wellness reimbursement
• Flexible vacation policy
• Generous parental leave for both primary and secondary caregivers
• Work from home opportunities
• Health insurance

The ideal candidate will have a deep understanding of AI and SaaS sales cycles as well as Ironclad products and services, extensive experience in solution sales and a proven track record of building and leading successful solutions engineering teamsExperience hiring, motivating, and developing a teamExcellent communication and presentation skillsStrong understanding of current AI technology as well as the current CLM, CRM and ERP software landscapeProven ability to work with technical and non-technical teams, and ability to translate technical concepts into business valueStrong listening and ability to understand customers’ needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer2+ years of experience leading an Enterprise solutions engineering team, preferably in an AI or B2B SaaS settingProven track record of successfully supporting deal cycles through to close-won