Enterprise Solutions Engineering Lead — AI, SaaS, Equity

Ironclad; New York (NY); On-site; USD 220,000 - 280,000; Full time

Benefits offered by this job

Health coverage

Parental leave

Wellbeing stipend

401(k) match

Team events

Job summary

Ironclad is seeking a Senior Manager of Solutions Engineering to lead a high-performing Enterprise SE team in a fast-growing AI contracting platform. You will align technical solutions with complex enterprise deals, coach SE professionals, and collaborate with Sales, Product, and Engineering to drive successful outcomes.

Based in SF and NYC, this role includes equity and a competitive OTE, with a focus on scalable processes, cross-functional collaboration, and advancing Ironclad's platform to

Qualifications

• Excellent communication and presentation skills.
• Proven track record of successfully supporting deal cycles through to close-won.
• Strong understanding of current AI technology as well as the current CLM, CRM and ERP software landscape.
• Experience hiring, motivating, and developing a team.
• 2+ years of experience leading an Enterprise solutions engineering team, preferably in an AI or B2B SaaS setting.
• Proven ability to work with technical and non-technical teams, and ability to translate technical concepts into business value.
• Strong listening and ability to understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer.

Responsibilities

• Build, lead, and mentor a high-performing Enterprise solutions engineering team.
• Foster a collaborative and innovative team culture which is positive, motivating, and performance-driven.
• Serve as a subject matter expert in supporting the Enterprise Sales team throughout the sales cycle, ensuring technical alignment with customer needs.
• Work closely with Sales leadership to understand business goals and develop a strategy for solutions engineering support in deal cycles.
• Empower your team with scalable systems and repeatable processes to increase SE’s skills, product, industry knowledge, and professional habits.
• Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance.
• Collaborate with cross-functional teams to align SE efforts with overall business objectives and company priorities.
• Foster strong collaboration with other departments, including Product Management, Engineering, and Customer Success, to drive a unified customer experience.
• Bring actionable insights back to Ironclad’s Product Team to help us evolve our platform.
• Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge!

Skills

Communication

Deal cycles

AI & CLM/CRM/ERP

Team leadership

Enterprise SE leadership

Tech-to-business translation

Active listening

Job description

Ironclad is seeking a Senior Manager of Solutions Engineering to lead a high-performing Enterprise SE team in a fast-growing AI contracting platform. You will align technical solutions with complex enterprise deals, coach SE professionals, and collaborate with Sales, Product, and Engineering to drive successful outcomes.

Based in SF and NYC, this role includes equity and a competitive OTE, with a focus on scalable processes, cross-functional collaboration, and advancing Ironclad's platform to