Senior Manager of Quality Control

Cesna Recruitment; Register (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Cesna-Recruitment seeks a seasoned Quality Management professional to maintain ISO/TS 16949 compliance and lead internal and external audits. The role oversees the QA team, drives process improvements, and develops annual quality plans with close collaboration across management.

The position requires extensive experience in quality systems, auditing, and leadership, with a focus on cost control and customer satisfaction.

Qualifications

• Bachelor’s degree in engineering and 12+ years related field experience required.
• ISO/TS 16949 Internal Auditor certification required.
• Proficiency in SPC, MSA, FMEA, Control Plan and CAD required.

Responsibilities

• Maintains quality management system in compliance with ISO/TS 16949 requirements and customer specification.
• Monitors standards of the organization or quality process.
• Manages current process improvement and new process development.
• Develops plans for annual internal and external QMS audit plans.
• Trains internal auditors, department specialists/team members.
• Conducts and completes internal audits based on annual internal audit schedule.
• Manages 2nd and 3rd party quality system audits.
• Supervises the department team members.
• Manages financial information.
• Leads quality innovation activities (setting up goal/periodic monitoring, etc.).
• Develops quality strategy planning.
• Controls failure cost (internal failure cost/field claims/customer downtime cost, etc.).
• Forecasts field quality issue trends.
• Develops annual business plan, management review, financial reports.
• Review and approve department documents.
• Monitors and resolves internal and external customer concerns.
• Develops corrective action plan for customer claims.
• Performs other duties as assigned.

Skills

Supervisory

Interpersonal skills

Communication

Multi-tasking

Leadership

Education

Bachelor's degree in engineering

ISO/TS 16949 Internal Auditor certification

Tools

Excel

PowerPoint

Word

CAD

MSA

SPC

FMEA

Control Plan

Job description

MAJOR FUNCTION:

1. Maintains quality management system in compliance with ISO/TS 16949 requirements and customer specification

2. Monitors standards of the organization or quality process

3. Manages current process improvement and new process development

4. Develops plans for annual internal and external QMS audit plans

5. Trains internal auditors, department specialists/team members

ESSENTIAL FUNCTIONS:

1. Conducts and completes internal audits based on annual internal audit schedule

2. Manages 2nd and 3rd party quality system audits

3. Supervises the department team members

4. Manages financial information

5. Leads quality innovation activities (setting up goal/periodic monitoring, etc.)

6. Develops quality strategy planning

7. Controls failure cost (internal failure cost/field claims/customer downtime cost, etc.)

8. Forecasts field quality issue trends

9. Develops annual business plan, management review, financial reports

10. Review and approve department documents

11. Monitors and resolves internal and external customer concerns

12. Develops corrective action plan for customer claims,

13. Performs other duties as assigned

ADDITIONAL RESPONSIBILITIES:

1. Performs other duties as assigned

PREREQUISITES FOR THE JOB:

1. Bachelor’s degree or above in engineering field and 12years related field experience required

2. Five years of process improvement experience required

3. ISO/TS 16949 Internal Auditor certification required

4. SPC, MSA, FMEA, Control Plan, fixture planning experiences required

5. Proficiency in Window Excel, Power Point, Word, CAD required

6. An individual must demonstrate strong supervisory, interpersonal, communication skills

7. Capability to perform multi-tasks

Personal Characteristics:

1. High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.

2. Superior interpersonal abilities. Ability to get along with diverse personalities, tactful, mature, flexible.

3. Good reasoning abilities. Sound judgment.

4. Good communication skills.

5. Resourceful and well organized.

6. Participative management style—advocate of team concept.

7. Ability to establish credibility and be decisive—but is able to recognize and support the organization's preferences and priorities.

8. Results and people oriented, but have sound judgment—ability to balance other business considerations. Service oriented, but assertive/persuasive.

Organizational Relationships:

1. Accountable to the Top Management of the organization for all phases of activities.

2. Advises, consults, and coordinates with:

a. Senior Management:

b. Middle Management and Supervisors, Team Leaders and Team Members as needed