Quality Supervisor

Flex-N-Gate LLC.; Michigan; On-site; USD 65,000 - 95,000; Full time

Job summary

Flex-N-Gate LLC is seeking a Quality Supervisor to lead the implementation and maintenance of the quality management system within a manufacturing setting in Michigan. The role requires coordinating with employees, suppliers, and customers to ensure products meet requirements and drive improvements.

The incumbent will oversee inspectors, manage training, and engage in PPAP, PFMEA, and control plan activities. Strong analytical, organizational, and communication skills are essential for success.

Qualifications

• High school diploma or equivalent required; manufacturing quality background preferred.
• Experience with quality management systems, audits, and process controls.
• Six Sigma certification preferred but not required.

Responsibilities

• Act as liaison with internal/external parties on quality system matters.
• Oversee inspectors to ensure proper training and qualification.
• Ensure customer needs and quality standards are met; evaluate satisfaction.
• Drive production quality through process control, costs, and methods.
• Approve hours; maintain attendance and training records daily.
• Staff and train process auditors per work instructions.
• Develop job instructions; train quality staff on procedures.
• Make disposition decisions on non-conforming material and containment.
• Support PPAP with PFMEA, control plans, and process flows.
• Lead corrective action and follow-up for quality problems.
• Maintain positive morale and drive continuous improvement.
• Ensure production delivers quality products per specs.
• Document all activities in required records and systems.
• Ensure compliance with ISO/IATF standards and regulations.

Skills

Customer Focus

Communication

Energy and Stress

Team Work

Problem Solving

Time Management

Creative Thinking

Continual Learning

GDT/Blueprint Reading

CMM/Layout Understanding

Research and Analysis

Decision Making

Consultation

Planning and Organizing

Accountability

Ethics and Integrity

Analytical

Job description

Summary

The Quality Supervisor has primary responsibility for implementation and the supporting maintenance of the company quality management system; reporting on the performance of the quality system for review and as a basis for improvement of the quality system. (Using Layered Process Audits, Flex‑N‑Gate Quality Audit Process, Customer Required Audits, Control Plan Audits) They will work with employees, suppliers and customers to produce quality products that meet or exceed the customer and plant's requirements.

Core Competencies

• Customer Focus
• Communication
• Energy and Stress
• Team Work
• Problem Solving
• Time Management
• Creative and Innovative Thinking
• Development and Continual Learning
• GDT/blueprint reading
• Basic CMM/Layout understanding
• Research and Analysis
• Decision Making and Judgement
• Providing Consultation
• Planning and Organizing
• Accountability and Dependability
• Ethics and Integrity
• Analytical

Job Duties

• Act as a liaison with internal and external parties on matters relating to the quality system.
• Oversee hourly floor inspectors/process auditors to ensure they are properly trained and qualified to relation to product(s) being inspected.
• Customer needs, meeting quality standards for services, and evaluation of customer satisfaction.
• Production processes, quality control, costs, and other techniques for maximizing the effective manufacture, assembly and distribution of goods
• Approve hourly associates’ hours and maintain attendance records daily.
• Ensure process auditors are staffed, trained and performing duties as called out in their work instructions
• Support manufacturing in the development of job instructions and maintain and train quality associates on quality related job instructions and procedures.
• Makes decisions in regard to disposition of non-conforming material and ensure proper containment and follow up is done.
• Support PPAP process to customers by helping develop Process Flows, PFMEA and control plans with teams.
• Train, develop, evaluate, promote, and discipline subordinate personnel.
• Lead Corrective Action Plan development, implementation and follow-up as quality problems occur.
• Cultivate and expand positive employee morale
• Ensure production is producing quality product to specifications.
• Document all activities as required.
• Provide support and maintain compliance with all company guidelines, union contracts, International Quality Standards (ie ISO, IATF, etc.) and all applicable government regulations and standards.
• Perform additional assignments per manager’s direction.

Requirements

• High School Diploma or Equivalent.
• Minimum of 6 years experience in a manufacturing facility that offered the opportunity to gain a well rounded background in quality management.
• Six Sigma certification preferred.
• Machines and tools, including their designs, uses, repair, and maintenance.
• Arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Production processes, quality control, costs, and other techniques for maximizing the effective
• Strong organizational skills.
• Strong communication skills (both verbal and written).
• Proficiency with database applications and administration systems, specifically Microsoft Office and the use of statistical software.
• Ability to work effectively alone and prioritize.
• Must be a highly motivated, service and team-oriented individual with an attention to detail.
• Enthusiasm for challenge and new initiatives are prerequisites.
• Strong analytical ability
• Supervisory and interpersonal skills are required
• Troubleshooting ability is required
• Strong decision making and problem solving skills
• Demonstrated good internal customer service skills
• Good presentation skills
• Ability to manage multiple projects.
• Detail oriented
• Good computer skills