Senior Manager, New Verticals & AI Operations

DoorDash ANZ

New York (NY)

Hybrid

USD 170,000 - 250,000

Full time

14 days+
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Benefits offered by this job

401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
mental health program

Job summary

DoorDash is seeking a senior operations leader based in New York to own the ground truth AI platform that improves inventory accuracy, Dashers’ pick time, and customer selection. You will shape system design, data flows, and downstream experiences for customers, Dashers, and merchants.

You will lead end-to-end initiatives from strategy to execution, partnering with product, ML, and engineering to optimize outcomes while scaling the platform to thousands of stores.

Qualifications

  • 8+ years in tech, ops, or strategy roles.
  • 2+ years of people management experience.
  • BS/BA degree; MBA a plus.

Responsibilities

  • Define strategy and roadmaps for the ground truth AI platform.
  • Lead cross-functional work with product, engineering, and ML.
  • Build and scale a multi-stakeholder platform powering inventory accuracy and customer experience.
  • Own metrics and drive data-informed decisions across thousands of stores.
  • Manage a team and report to a Director on Strategy & Operations.

Skills

First principles thinking
Analytical mindset
Leadership
Data-driven decision making
SQL
Excel modeling

Education

BS/BA degree
MBA (plus)

Tools

SQL
Excel
Data modeling

Job description

DoorDash is seeking a senior operations leader based in New York to own the ground truth AI platform that improves inventory accuracy, Dashers’ pick time, and customer selection. You will shape system design, data flows, and downstream experiences for customers, Dashers, and merchants.

You will lead end-to-end initiatives from strategy to execution, partnering with product, ML, and engineering to optimize outcomes while scaling the platform to thousands of stores.

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