Senior Manager, New Verticals & AI Operations

DoorDash ANZ; New York (NY); Hybrid; USD 170,000 - 250,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

wellness benefits

commuter benefits match

paid time off

medical, dental, and vision benefits

11 paid holidays

disability and basic life insurance

family-forming assistance

mental health program

Job summary

DoorDash is seeking a senior operations leader based in New York to own the ground truth AI platform that improves inventory accuracy, Dashers’ pick time, and customer selection. You will shape system design, data flows, and downstream experiences for customers, Dashers, and merchants.

You will lead end-to-end initiatives from strategy to execution, partnering with product, ML, and engineering to optimize outcomes while scaling the platform to thousands of stores.

Qualifications

• 8+ years in tech, ops, or strategy roles.
• 2+ years of people management experience.
• BS/BA degree; MBA a plus.

Responsibilities

• Define strategy and roadmaps for the ground truth AI platform.
• Lead cross-functional work with product, engineering, and ML.
• Build and scale a multi-stakeholder platform powering inventory accuracy and customer experience.
• Own metrics and drive data-informed decisions across thousands of stores.
• Manage a team and report to a Director on Strategy & Operations.

Skills

First principles thinking

Analytical mindset

Leadership

Data-driven decision making

SQL

Excel modeling

Education

BS/BA degree

MBA (plus)

Tools

SQL

Excel

Data modeling

Job description

DoorDash is seeking a senior operations leader based in New York to own the ground truth AI platform that improves inventory accuracy, Dashers’ pick time, and customer selection. You will shape system design, data flows, and downstream experiences for customers, Dashers, and merchants.

You will lead end-to-end initiatives from strategy to execution, partnering with product, ML, and engineering to optimize outcomes while scaling the platform to thousands of stores.