Strategic AI Lab Operations & Growth Lead

DoorDash; New York (NY); On-site; USD 136,000 - 200,000; Full time

Benefits offered by this job

401(k) with employer matching

16 weeks paid parental leave

Medical, dental, and vision benefits

11 paid holidays

Disability and life insurance

Job summary

DoorDash’s AI Research Lab in New York seeks an Associate Manager, Strategy & Operations to translate frontier AI advances into shipped products and scalable infrastructure. You will work across research, product and operations to move from discovery to deployment.

This role sits at the intersection of customer insight, technical innovation, and business execution, defining bets and building metrics that enable AI applications to compound across geographies and teams.

Qualifications

• 3+ years of experience in consulting, strategy, or operations; startup or entrepreneurial experience is a big plus.
• Excellent written and verbal communication and interpersonal skills.
• Strong analytical thinker who can derive actionable recommendations from complex data.
• Bias toward action and ability to thrive in a fast-paced, changing environment.
• Charisma to connect with Merchants and internal teams to promote products and drive adoption.
• Willing to get hands dirty and open to feedback.
• Comfortable evaluating options and making informed decisions with independence.

Responsibilities

• Reimagine core experiences through AI by partnering with merchants, sales, support, product, and engineering.
• Own revenue-driving AI initiatives as the accountable owner for high-priority AI bets.
• Lead business planning cycles and go-to-market strategies for AI-powered products and capabilities.
• Develop business metrics and benchmarking; localize metrics across geographies.
• Drive AI adoption by enabling non-technical teams with enterprise tools and sandboxes.
• Build scalable AI foundations including evaluation datasets, guardrails, monitoring systems.
• Operate frontier tech partnerships with OpenAI, Anthropic, and startups; translate research breakthroughs into revenue-generating capabilities.
• Support data collection marketplace and strengthen proprietary data advantages.
• Lead rapid experimentation cycles, measure impact, and translate AI initiatives into tangible outcomes.
• Bridge technical depth with structured execution; engage with merchants and internal teams.

Skills

Strategic thinking

Analytical thinking

Communication skills

Interpersonal skills

Ambiguity tolerance

Bias towards action

Merchant partnerships

Education

Bachelor's degree or higher

Job description

DoorDash’s AI Research Lab in New York seeks an Associate Manager, Strategy & Operations to translate frontier AI advances into shipped products and scalable infrastructure. You will work across research, product and operations to move from discovery to deployment.

This role sits at the intersection of customer insight, technical innovation, and business execution, defining bets and building metrics that enable AI applications to compound across geographies and teams.