Senior Manager New Business Development

CHEP; United States; On-site; USD 160,000 - 260,000; Full time

Job summary

CHEP is seeking an experienced commercial leader to head a high-performing team focused on new customer acquisition and market expansion across the U.S. The role drives growth strategies, builds pipelines, coaches professionals, and converts opportunities, with travel near major airports.

The ideal candidate will develop people, identify market opportunities, and deliver measurable results while leading relationships with customers and partners in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience leading sales, business development, or commercial teams.
• Proven success in growth strategies and market expansion.
• Strong leadership, coaching, and talent development.
• Experience with prospecting, lead generation, and pipeline management.
• Excellent communication and relationship-building skills.
• Proficiency with Salesforce CRM.

Responsibilities

• Lead and develop a team of BDMs and SDRs.
• Drive new customer acquisition and US market expansion.
• Develop prospecting and pipeline-generation strategies.
• Collaborate with marketing and solutions teams to grow revenue.
• Analyze market trends and customer needs to uncover opportunities.
• Maintain CRM data and monitor team performance.

Skills

Leadership

Coaching

Growth strategy

Pipeline management

Sales leadership

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

**Ideally this individual will need to be located in the Eastern or Central US time zone & will need to be close to a major airport for travel.**

About the Role

We are seeking an experienced and driven commercial leader to lead a high-performing team focused on new customer acquisition and market expansion across the U.S. This role is responsible for developing growth strategies, building qualified sales pipelines, coaching business development professionals, and driving the successful conversion of new business opportunities.

The ideal candidate is a strategic thinker with a passion for developing people, identifying market opportunities, and delivering measurable business results. This is an excellent opportunity for a leader who enjoys building new relationships, creating growth strategies, and influencing commercial success.

What You'll Do

• Lead, coach, and develop a team of Business Development Managers and Sales Development Representatives.
• Drive new customer acquisition and market expansion efforts across targeted industries and customer segments.
• Develop and execute prospecting and pipeline-generation strategies.
• Partner with commercial leadership to identify and prioritize growth opportunities.
• Analyze market trends and customer needs to uncover new business opportunities.
• Build and maintain relationships with prospective customers, partners, and industry contacts.
• Improve pipeline quality, conversion rates, and sales effectiveness through coaching and performance management.
• Collaborate closely with Marketing, Communications, Sales, and Solutions teams to execute growth initiatives.
• Leverage data and insights to monitor team performance and optimize business development activities.
• Champion consistent CRM utilization and maintain accurate sales activity and pipeline data.
• Foster a culture of accountability, collaboration, and continuous improvement.

Required Qualifications

• Bachelor's degree or equivalent experience.
• Experience leading sales, business development, customer acquisition, or commercial teams.
• Proven success developing and executing growth strategies.
• Strong people leadership, coaching, and talent development capabilities.
• Experience with prospecting, lead generation, and pipeline management.
• Excellent communication, presentation, and relationship-building skills.
• Ability to thrive in a fast-paced, results-oriented environment.
• Strong analytical and problem-solving skills.
• Experience utilizing CRM platforms such as Salesforce.

Preferred Qualifications

• Experience within supply chain, logistics, manufacturing, industrial, packaging, consumer goods, or related industries.
• Experience leading geographically dispersed teams.