Senior Manager, Member Solutions & Collections

DORT FINANCIAL CU

Grand Blanc (MI)

On-site

USD 110,000 - 122,000

Full time

48 hours ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Life/AD&D Insurance
Disability Insurance
HSA/FSA Plans
Tuition Reimbursement
LegalShield
Pet Benefits
Employee Assistance Program
Telemedicine
401(k) Matching
Referral Bonus
Paid Time Off & Holidays

Job summary

Dort Financial Credit Union in Grand Blanc, MI seeks a Member Solutions Manager to organize and oversee its collections programs and portfolio performance. You will coach and supervise a team handling consumer, mortgage and commercial loans, including bankruptcy, foreclosures, and related activities.

The role requires a Bachelor's degree, 7+ years of collections and 5+ years of management experience, and being 100% bondable. It offers competitive benefits immediately upon hire.

Qualifications

  • Bachelor's degree required and knowledge of bankruptcy, foreclosure, contract and collection law.
  • 7+ years collections experience and 5+ years management experience.
  • 100% bondable is required.
  • Sponsorship for work authorization is not available.

Responsibilities

  • Organize, plan and manage the credit union's Member Solutions collection programs.
  • Lead the Member Solutions Department by coaching, training, cross-training and supervising team members.
  • Oversee portfolios including consumer, mortgage and commercial loans.
  • Handle Bankruptcy Administration, Reserve Analysis, Credit Bureau Disputes, Foreclosures and related activities.
  • Assist VP Member Solutions & Servicing with planning and strategic initiatives.

Skills

Leadership
Coaching
Training
Cross-training
Teamwork

Education

Bachelor's degree

Job description

Dort Financial Credit Union in Grand Blanc, MI seeks a Member Solutions Manager to organize and oversee its collections programs and portfolio performance. You will coach and supervise a team handling consumer, mortgage and commercial loans, including bankruptcy, foreclosures, and related activities.

The role requires a Bachelor's degree, 7+ years of collections and 5+ years of management experience, and being 100% bondable. It offers competitive benefits immediately upon hire.

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