Senior Manager, Learning Design

Boundless Learning; Chandler (AZ); On-site; USD 130,000 - 165,000; Full time

Job summary

Boundless Learning in the United States is seeking a Senior Manager, Learning Design to lead Learning Design Services, establishing standards, overseeing capacity and delivery for higher education and corporate clients. You will guide strategic learning solutions, ensuring quality, accessibility, and measurable outcomes.

The role emphasizes leadership of the LDS team, collaboration with partners, and driving innovation with AI-enabled approaches to scale impact across diverse learning programs.

Qualifications

• Bachelor’s degree required; master’s preferred.
• 7+ years in learning design or related field.
• 3+ years leading learning design teams.
• Experience with clients, institutions, and partners.
• Knowledge of LMS platforms and authoring tools; AI-enabled design a plus.

Responsibilities

• Lead LDS as functional leader and set priorities.
• Coach and develop Learning Designers; performance management.
• Oversee capacity, delivery, and budgets; ensure timelines and quality.
• Translate needs into effective learning strategies, curriculum frameworks, and development plans.
• Collaborate with partners to translate needs into scalable learning design solutions and proposals.
• Drive innovation, including AI, to improve quality, efficiency, and impact.

Skills

Learning design

Instructional design

Curriculum development

People leadership

Client relations

AI in design

LMS platforms

Communication

Education

Bachelor’s degree in instructional design or related field

Master’s degree preferred

Tools

AI-enabled design tools

Authoring tools

Learning technologies

LMS platforms

Job description

At Boundless Learning, we are empowering institutions to deliver exceptional experiences that expand opportunities for learners around the world. We put learner success at the heart of everything we do, empowering our partners to deliver personalized, learner-centric experiences that boost access and create economic mobility. At Boundless Learning, you’ll have the opportunity to collaborate with passionate, diverse teams in an environment in which your ideas are valued and your expertise is respected. Join us on this meaningful journey toward transforming education and making a lasting difference in the lives of learners worldwide.

Summary

The Senior Manager, Learning Design is the functional leader of Learning Design Services (LDS), providing learning design expertise, people leadership, and operational oversight to deliver high-quality, scalable learning solutions across higher education and corporate clients.

The role leads and develops the LDS team, establishes learning design standards and practices, and oversees capacity, quality, delivery, and resource allocation. As the senior learning design SME, the Senior Manager provides guidance on complex learner-centered design practices that drive quality, innovation, and measurable learning outcomes. This role also serves as the senior learning design representative for partners and new business opportunities to shape solutions, support business development activities, and identify opportunities to evolve LDS capabilities and delivery models.

Responsibilities

Functional & People Leadership

• Serve as the functional leader for LDS, setting priorities, standards, and expectations for the function.
• Lead, coach, and develop Lead Learning Designers and Learning Designers, including performance management and professional development.
• Build a high-performing, collaborative team focused on quality, delivery, and impact.
• Ensure the team has the tools, resources, training, and support needed to succeed.
• Lead recruitment and onboarding of learning design talent as needed.
• Serve as the senior learning design and curriculum SME, providing guidance on complex and high-priority initiatives.
• Translate institutional, business, and learner needs into effective learning strategies, curriculum frameworks, program maps, and development plans.
• Establish and maintain standards for learning design quality, accessibility, consistency, and learner experience.
• Guide the application of instructional design, curriculum, adult learning, and learner-centered practices.
• Maintain a portfolio of LDS solutions that demonstrates quality, innovation, and value to partners.
• Oversee LDS capacity, workload, prioritization, and resource allocation across active initiatives.
• Ensure work is appropriately scoped, staffed, and delivered within established timelines, quality standards, and budgets.
• Manage applicable program budgets and approved financial commitments.
• Drive scalable, efficient, and cost-effective delivery practices across LDS.
• Evaluate internal and external delivery models and resource strategies to meet current and future demand.

Partner Solutions, Innovation & Growth

• Serve as the senior learning design representative for assigned partners, programs, and new business opportunities.
• Partner with internal teams to translate needs into effective, scalable learning design solutions, including support for proposals, RFPs, POCs, and launches.
• Identify opportunities to enhance LDS solutions, capabilities, and delivery models based on partner and market needs.
• Lead innovation efforts, including the use of emerging technologies such as AI, to improve quality, efficiency, scalability, and impact. Translate relevant trends and innovations into practical tools, processes, and training that strengthen LDS capabilities.

Qualifications

• Bachelor’s degree in instructional design, education, curriculum, educational technology, or related field required; master’s preferred.
• 7+ years of progressive experience in learning design, instructional design, curriculum development, or related field, preferably in higher education, online learning, or corporate learning.
• 3+ years of experience leading and developing learning design teams.
• Deep expertise in learning design, curriculum development, adult learning, and learner-centered design.
• Experience working directly with clients, academic institutions, faculty, or external partners.
• Strong business acumen and ability to translate needs into effective, scalable learning solutions.
• Knowledge of learning technologies, LMS platforms, and industry-standard authoring tools; experience with AI-enabled learning design tools preferred.
• Strong communication, presentation, relationship-building, and influencing skills.
• Strong organizational and problem-solving skills with the ability to manage competing priorities in a fast-paced environment.
• Ability to travel as required, up to 25%.

This position is based full-time in one of our US-based Boundless Learning offices.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Boundless Learning’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.