Senior Learning Consultant

University of Phoenix; Phoenix, Northern (AZ, KY); Hybrid; USD 88,000 - 177,000; Full time

Benefits offered by this job

Annual Bonus Award

Medical, dental and vision plans

401(k) employer match

Tuition discount & generous time off

Job summary

University of Phoenix is seeking a Senior Learning Consultant to lead strategic engagements with senior business units, diagnosing challenges and crafting learning interventions that drive behavior change and performance outcomes. You will partner with VP/SVP-level executives to design solutions and shape outcomes.

After launch, you will monitor effectiveness, interpret impact data, and guide iterative improvements in collaboration with Learning Operations and other Learning Innovation partners.

Qualifications

• 7+ years of experience in consulting, internal advisory, or strategic L&D.
• Equivalent combination of education and experience may be considered.
• MBA or Master’s in organizational development, adult education, or related field.

Responsibilities

• Lead consulting engagements from diagnosis through solution design, build, deployment and iteration.
• Partner with senior stakeholders to scope challenges and co-design solutions.
• Diagnose performance and behavior change challenges to apply appropriate learning interventions.
• Assess complexity and delivery models for learning solutions.
• Design and build learning solutions that produce behavior change.
• Direct cross-functional teams across the Learning Innovation function.
• Evaluate impact post-launch and iterate with stakeholders.

Skills

Consulting

Stakeholder management

Change management

Adult learning

Learning culture

Education

MBA or Master’s in organizational development or adult education

Job description

At the University of Phoenix, we are committed to the future of work by providing a fully remote, work-from-home environment. This strategy enables us to attract top talent nationwide. Are you looking for a rewarding and fulfilling position that offers challenging work and the opportunity to make a significant impact while collaborating with a team of fun, innovative individuals? Would you prefer to work with an organization that positively contributes to the world? If so, we would love to hear from you!

Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!

About Us

University of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are: Brave. Honest. Focused.

Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.

We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.

About the Position

A Senior Learning Consultant leads strategic engagements with the University’s business units - diagnosing challenges, designing interventions, and building solutions that drive behavior change and performance outcomes. Partners with senior business stakeholders, including executives at the VP and SVP level, to structure ambiguous problems and shape targeted or complex learning solutions.

After launch, remains connected to evaluate effectiveness, interpret impact data, and guide iteration in partnership with the Senior Program Manager, Learning Operations, and other Learning Innovation partners. Operates within Learning Innovation as a strategic consulting capability built for craft, depth, and high-impact problem solving

What You'll Do

1. Lead consulting engagements from diagnosis through solution design, build, deployment support, measurement planning, and post-launch iteration; structure problems that don't come pre-structured.

2. Partner with senior business stakeholders, including executives at the VP and SVP level, to scope business challenges and co-design solutions; represent the Learning Innovation function with executive credibility.

3. Diagnose performance and behavior change challenges; identify where the right intervention is learning and where the work belongs somewhere else first.

4. Assess the complexity, scale, and durability of each solution to determine the right delivery model - consultant-led, operations-led, or shared and adjust the level of consulting involvement as the work evolves.

5. Design and build learning solutions that produce behavior change, not just knowledge transfer; apply adult learning, behavior change, and performance principles to solution architecture.

6. Direct project teams staffed from across the Learning Innovation function - instructional designers, multimedia designers, AI specialists, program managers - through engagement delivery.

7. Remain connected after launch to evaluate impact, understand what is and is not working, and guide iteration over time; partner with the Senior Program Manager when a solution becomes part of a broader program portfolio or requires ongoing operational ownership.

8. Use AI fluently as a consulting tool - for research synthesis, diagnostic analysis, content development, rapid prototyping, and stakeholder communication.

9. Develop the Consultant through co-engagement on complex work; provide craft feedback in the flow of the work and bring them into stretch opportunities.

10. Contribute to the function's consulting craft - shared frameworks, engagement patterns, quality standards, and points of view.

11. Perform other duties as required or apparent.

NOTE: The Primary Accountabilities above are intended to describe the general content and requirements of the position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the Primary Accountabilities listed above. Specific goals or responsibilities will be documented in incumbents’ performance objectives as outlined by the incumbents’ immediate manager.

Supervisory Responsibility

None

#LI-Remote

Minimum Education and Related Work Experience

• 7 or more years demonstrated experience in consulting, internal advisory, or strategic L&D
• An equivalent combination of education and experience may be considered.

Additional Qualifications

• MBA, or Master's in organizational development, adult education, or related field
• Experience consulting in a strategy, management consulting, or boutique advisory environment
• Experience operating as an internal consultant or change agent within a large organization - leading cross-functional engagements, partnering with senior stakeholders, and driving business outcomes through influence rather than authority
• Experience designing or leading behavior change initiatives at scale
• Familiarity with adult learning principles and how they apply to capability building
• Experience working in matrixed environments where project teams are staffed dynamically across engagements
• Comfort with sustained client relationships and long-term work, not single-deliverable engagements

Pay Range

The annual pay range for this position is $87,600 (minimum), $132,300 (midpoint), and $177,000 (maximum).*

*Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget. Compensation above the midpoint is generally associated with experienced, long-tenured employees who have demonstrated sustained performance and expertise in the role.

Individuals in this role are eligible for:

• Annual Bonus Award

Your work is critical to helping adult learners achieve their dreams, and we’re committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial, educational and work-life balance goals.

Full-time employees are eligible for:

• Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
• Competitive 401(k) employer match;
• Substantial tuition discount for you and eligible dependents; and,
• A generous time off package, including paid vacation, sick time and company holidays.*

*For more details around paid time off benefits, please click here .

If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.

University of Phoenix is an equal opportunity employer.