Senior Manager IT

First-Citizens Bank & Trust Company; United States; On-site; USD 170,000 - 195,000; Full time

Job summary

First-Citizens Bank & Trust Company is seeking an experienced IT leader to manage technical resources and teams within Information Technology, including other managers. The role partners with peers and senior leadership to align IT strategy with company goals and oversees design, implementation, and support of critical systems and applications.

The position requires strong project oversight, budget management, and a track record of delivering short-term results that support long-term

Qualifications

• 5 years leading Platform Engineering, DevOps, SRE, Cloud or Infrastructure teams.
• IDP strategy and adoption leadership.
• budget and roadmap ownership.
• IDP, Platform Engineering, DevEx, Service Catalogs, Golden Paths, GitOps, IaC, CI/CD, Platform Automation
• DevSecOps
• API-first Architecture
• Product Management

Responsibilities

• IT Strategy – collaborate with senior leadership and stakeholders to understand business needs.
• Partners with senior management to develop and implement IT strategies aligned with the company’s business goals and objectives.
• Project and Product Management Oversight – Directs IT projects and products, schedules, releases, and communicates results to stakeholders.
• Managerial Functions – Sets expectations, adjusts IT policies and procedures, and develops staff to meet objectives.
• Technical Expertise – Acts as a technical leader, ensures compliance with controls and security standards, stays current with industry trends.

Skills

Platform Engineering leadership

DevOps

SRE

Cloud

Product Management

Education

Bachelor’s Degree + 8 years experience

High School Diploma or GED + 12 years experience

Tools

Kubernetes

Cloud Platforms

Policy-as-Code

Platform Observability

Platform Analytics

AI-assisted Engineering

GitOps

IaC

CI/CD

Platform Automation

Job description

Overview

This position manages technical resources and teams within Information Technology (IT) with the ability to manage other managers. Partners with peers and senior leadership to identify and align IT strategies with company’s goals. Oversees the design, implementation, and support of systems and application. Oversees projects to produce effective results. Manages budget, including forecasting. Ensures short -term results lead to long-term objectives.
Responsibilities & Qualifications

Duties & Responsibilities:
IT Strategy – collaborate with senior leadership and stakeholders to understand business needs. Partners with senior management to develop and implement IT strategies aligned with the company’s business goal’s and objectives.
Project and Product Management Oversight – Identifies future needs and trends. Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties.
Managerial Functions – Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation.
Technical Expertise – Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.
Position Specific Skills:
Previous leadership for technical implementation
Knowledge of Standard Development Life Cycles (like Waterfall or Agile)
Knowledge of system and data design
Qualifications:
Minimum Required Education and Experience: Bachelor’s Degree and 8 years’ experience OR High School Diploma or GED/Equivalent and 12 years’ experience in Applications development, analysis or engineering
Preferred Education:
Preferred Area of Study:
Preferred Area of Experience:
Required Licenses or Certifications:
Preferred Licenses or Certifications:
Additional Information

Bachelor’s Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

• 5 years leading Platform Engineering, DevOps, SRE, Cloud or Infrastructure teams
• IDP strategy and adoption leadership
• budget and roadmap ownership
• IDP, Platform Engineering, DevEx, Service Catalogs, Golden Paths, GitOps, IaC, CI/CD, Platform Automation
• DevSecOps
• API-first Architecture
• Product Management

Preferred Skills

Kubernetes, Cloud Platforms, Policy-as-Code, Platform Observability, Platform Analytics, AI-assisted Engineering.

Platform Integration Experience

Experience integrating developer platforms with source control, CI/CD, automation, cloud, security, observability, ITSM, and artifact management ecosystems.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $170,000 and $195,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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