Senior Manager Information Technology Infrastructure

LOOP; Augusta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

LOOP is seeking an experienced IT Infrastructure Manager to lead infrastructure and telecom operations in a large, 24/7 environment. You will oversee Cisco networking, servers, storage, and related systems while guiding a small technical team.

The role focuses on reliability, security, disaster recovery, and business continuity, with opportunities to modernize infrastructure and explore AI-enabled network analysis.

Qualifications

• Experience managing IT infrastructure in large, 24/7 environments.
• Proven ability to lead and develop a technical team.
• Hands-on understanding of Cisco networking and telecom operations.

Responsibilities

• Oversee wired/wireless networks, Cisco infra, servers, and storage.
• Lead three-person team, manage daily operations, priorities, and performance.
• Ensure security, disaster recovery, and business continuity in partnership with security teams.
• Evaluate modernization opportunities, including AI-enabled network analysis and telecom solutions.

Skills

Leadership

Cisco networking

IT infrastructure management

Disaster recovery

Communication

Problem solving

Education

Bachelor's degree in IT/CS

Tools

Cisco networking gear

Server/storage platforms

Job description

Our client is seeking an experienced IT Infrastructure Manager to lead infrastructure and telecommunications operations within a large, complex, 24/7 environment. This role oversees Cisco networking, servers, storage, communications, and related technology systems while managing a small technical team. The ideal candidate combines strong infrastructure expertise with proven leadership experience and a hands‑on understanding of network or telecommunications operations. This is an opportunity to maintain a stable environment while driving infrastructure improvements and evaluating emerging technologies.

What You’ll Do

• Oversee wired and wireless networks, Cisco infrastructure, servers, storage, telecommunications, cellular systems, and IT hardware.
• Lead and develop a team of three direct reports while managing daily operations, priorities, and performance.
• Maintain infrastructure reliability, security, disaster recovery, and business continuity in partnership with cybersecurity and business systems teams.
• Evaluate infrastructure modernization opportunities, including AI-enabled network analysis, cellular improvements, and telecommunications solutions.

What We’re Looking For

• Previous IT infrastructure management experience, including direct responsibility for leading and developing a technical team.
• Strong Cisco networking experience, ideally complemented by hands‑on experience in networking or telecommunications.
• Broad knowledge of enterprise infrastructure, including servers, storage, wireless networks, communications, and disaster recovery.
• Strong leadership, communication, and problem‑solving skills, with the ability to engage effectively with executive leadership and cross‑functional teams.
• A proactive, detail‑oriented approach and willingness to support a 24/7 environment, including extended hours during critical operational periods.