Senior Manager, Information Management — Remote (Life Sciences)

Copyright Clearance Center (CCC); Chicago (IL); Remote; USD 95,000 - 105,000; Full time

Job summary

Copyright Clearance Center (CCC) is seeking a Senior Manager for Information Management Services to lead professional services for pharmaceutical clients. This role involves operational oversight, managing client relationships, and developing a motivated team.

The ideal candidate will have a Bachelor's degree, strong people management skills, and a minimum of 3 years in a client-facing role, preferably in a research or corporate library environment. Remote work is available, with compensation ranging from $95,000 to $105,000 and performance bonuses.

Qualifications

• 3+ years of experience in a client-facing role managing teams.
• Strong decision-making skills and business acumen.
• Experience managing client relationships in research or corporate libraries.

Responsibilities

• Oversee Information Management Services engagements.
• Manage staff performance and development.
• Ensure client satisfaction and account retention.

Skills

Client relationship management

People management

Business acumen

Communication skills

Team motivation and retention strategies

Education

Bachelor's degree

Master of Library Science (MLS) or Master of Library and Information Science (MLIS)

Job description

Copyright Clearance Center (CCC) is seeking a Senior Manager for Information Management Services to lead professional services for pharmaceutical clients. This role involves operational oversight, managing client relationships, and developing a motivated team.

The ideal candidate will have a Bachelor's degree, strong people management skills, and a minimum of 3 years in a client-facing role, preferably in a research or corporate library environment. Remote work is available, with compensation ranging from $95,000 to $105,000 and performance bonuses.