Senior Manager, GTM Strategy

Block; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Block is looking for a Senior Manager to drive the Services vertical strategy in San Francisco, California. This role is critical in connecting sales and product efforts to influence roadmap priorities directly.

The ideal candidate will have 8–12+ years of experience in sales or product strategy, demonstrating strong commercial instincts and the ability to analyze data for actionable insights. The position offers an environment where you can significantly impact revenue performance.

Qualifications

• 8–12+ years of experience in sales strategy, product strategy, or related fields.
• Track record of leading global strategic initiatives.
• Strong commercial instincts tied to revenue outcomes.
• Ability to partner with and influence senior executives.

Responsibilities

• Drive measurable revenue impact through sales and product partnerships.
• Shape product roadmap direction through stakeholder collaboration.
• Lead cross-functional alignment with data-backed recommendations.

Skills

Sales strategy

Product strategy

Analytical skills

Communication skills

Problem-solving

Job description

The Role

In 2026, Square is focused on deepening our presence in key verticals and the Sales Intelligence team will play a critical role in the success of this effort, acting as the translation layer between GTM teams and our partners on Product ensuring roadmaps unblock deals and accelerate existing account growth. In the Senior Manager role you will define and drive our Services vertical strategy, from identifying growth opportunities to influencing roadmap priorities and accelerating revenue performance, all closely tied to our sellers’ feedback and the deals our team are working. This is a highly autonomous, commercially oriented role with direct influence on product direction and go-to-market execution.

You Will

Drive Measurable Revenue Impact

• Partner across Sales and Product leadership to improve win rates, expansion outcomes, and reduce churn through stronger product-market alignment
• Translate roadmap priorities into actionable field guidance
• Identify recurring deal blockers and convert insights into scalable solutions

Shape Product Roadmap Direction

• Partner with Product leaders to prioritize Services vertical investments
• Quantify the revenue impact of roadmap decisions
• Advocate for innovation that drives durable differentiation
• Create tight feedback loops between GTM insights and product execution

Lead Cross-Functional Alignment

• Build strong partnerships across Sales, Product, and cross-functional teams
• Institutionalize mechanisms for signal clarity and insight synthesis
• Elevate strategic tradeoffs to leadership with data-backed recommendations

You Have

• 8–12+ years of experience in sales strategy, product strategy, vertical GTM, consulting, or similar fields
• Proven track record of leading global, cross‑functional strategic initiatives that drive revenue growth, retention, and expansion
• Strong commercial instincts and comfort tying business decisions to revenue outcomes
• Demonstrated ability to partner with and influence senior executives and align diverse stakeholders around strategic priorities
• Exceptional problem‑solving and analytical skills; able to translate complex data into actionable insights and executive recommendations
• Experience operating in ambiguity, driving clarity, and executing in a fast‑paced, dynamic environment
• Executive‑ready communication and storytelling skills
• A passion for helping customers grow and thrive with Square

Block is an equal‑opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.