Senior Manager, Growth Strategy & Sales Performance

American Express; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

American Express Global Commercial Services (GCS) is seeking a Senior Manager, Business Strategy & Sales Performance to join the SPT team and support the US SME B2B Sales & Solutions organization. This role blends strategy, analytics, and execution to lead cross-functional initiatives that drive growth and improve performance.

You will partner with Sales, Marketing, Product, Finance, Incentive Governance, and Enterprise Digital & Analytics to deliver data-driven insights, define success metrics,

Qualifications

• Strategic, big-picture thinker with strong business acumen and creativity in identifying opportunities across products, services, processes, and systems.
• Excellent analytical and problem-solving skills with the ability to translate data into actionable business insights.
• Strong working knowledge of SQL/Hive, Excel, Tableau, Python, and PowerPoint.
• Experience working with structured and unstructured data.
• Proven project management skills with a track record of successfully leading large-scale, cross-functional initiatives.
• Ability to prioritize multiple initiatives and deliver results both independently and through cross-functional teams.
• Resourceful self-starter who thrives in ambiguity and applies structured thinking to solve complex business challenges.
• Strong business mindset with the ability to connect strategic priorities to measurable initiatives and outcomes.
• Excellent relationship-building and consultative skills with the ability to influence stakeholders and partner effectively across the organization.
• Strong written and verbal communication skills with the ability to tailor messages to a variety of audiences.
• Demonstrated ability to lead through change by supporting organizational initiatives, strategic alignment, technology implementation, and thoughtful risk mitigation.

Responsibilities

• Lead strategic initiatives that support revenue growth and improve sales performance across the B2B Sales & Solutions organization.
• Partner with cross-functional stakeholders to define, prioritize, and execute business initiatives from concept through rollout.
• Champion data-driven decision making by delivering actionable insights and recommendations that support business strategy.
• Analyze business performance, identify trends, and provide recommendations to address opportunities and challenges.
• Define and track key performance indicators to measure business impact and monitor strategic initiatives.
• Develop annual sales goals and incentive changes, partnering with key stakeholders to support implementation and communication.
• Build strong partnerships across Sales, Marketing, Product, Finance, Incentive Governance, and Enterprise Digital & Analytics to drive alignment and execution.
• Lead special projects and run-the-business initiatives while effectively managing competing priorities in a fast-paced environment.
• Adapt quickly to changing business needs and identify innovative solutions that support organizational goals.

Skills

Strategic thinking

Analytical skills

Problem solving

Communication

Project management

Stakeholder influence

Education

Bachelor's degree

Tools

SQL

Hive

Excel

Tableau

Python

PowerPoint

Job description

American Express Global Commercial Services (GCS) is seeking a Senior Manager, Business Strategy & Sales Performance to join the SPT team and support the US SME B2B Sales & Solutions organization. This role blends strategy, analytics, and execution to lead cross-functional initiatives that drive growth and improve performance.

You will partner with Sales, Marketing, Product, Finance, Incentive Governance, and Enterprise Digital & Analytics to deliver data-driven insights, define success metrics,