Senior Manager Group and Season Ticket Sales

Athletes-Unlimited; Portland (OR); Hybrid; USD 58,000 - 68,000; Full time

Benefits offered by this job

Competitive health, dental, and vision

401(k) plan with generous company/401k

Paid parental leave

Wellness and Development benefit

Caregiving benefit

Unlimited paid time off

Job summary

Athletes Unlimited in Portland, OR, is hiring a Senior Manager, Memberships and Ticketing to drive season and group ticket sales. You will develop go-to-market strategies, engage with new and existing season ticket holders, and lead game-day activities as an onsite liaison.

The role supports remote work off-season and hybrid in-season, with travel approximately 3 weeks per year. Compensation ranges from $58,000 to $68,000 plus full benefits and perks.

Qualifications

• 5-7 years of related experience in outbound and inbound sales, cold calling and emailing (preferably in the sports ticketing industry).
• Collaborative and flexible working style with ability to work both autonomously (remote) and within a team (onsite).
• Willingness to travel to league locations, approximately 3 weeks each year.
• Flexible hours while onsite due to weekend/evening game days.
• Self-motivated, people person with strong relationship-building and face-to-face communication.
• Strong organizational and follow-through skills and ability to multitask.
• Experience with Hubspot or another CRM and Google Suite products.
• Previous box office or ticketing experience is a plus.
• Legally authorized to work in the U.S.

Responsibilities

• Develop go-to-market strategies and sales tactics as part of Memberships & Ticketing team.
• Identify and pursue strategic opportunities for capturing volume ticket sales from targeted constituencies.
• Communicate with leads to sell group and season tickets.
• Meet and exceed season and group sales objectives while supporting a culture of high productivity.
• Maintain detailed records for group sales, including seating charts, outreach tracking and sales metrics within Hubspot.
• Serve as onsite lead through developing and implementing game day activities and group/season ticket holder benefits.
• Develop and maintain professional relationships with a wide variety of local, national, and international groups (season ticket holders, athletic clubs, schools, colleges, sports leagues, businesses).
• Generate resources such as talking points, email templates, and call campaigns for the team.
• Promote AU positively and address customer questions and concerns.
• Work closely with marketing and grassroots teams.
• Candidates must be based in the Portland, OR metro area, as games are based in Hillsboro.

Tools

Hubspot

Google Suite

Job description

Named one of Sports Business Journal's Best Places to Work in Sports (2024/2025), Front Office Sports' Most Impactful Sports Organizations (2024), and Fast Company’s Most Innovative Companies (2023), Athletes Unlimited owns and operates professional women’s softball, volleyball, and basketball leagues featuring world-class competition and fan experience. Athletes Unlimited stands out as an organization driven by the athletes that play in the leagues, with athlete representation on the company’s board of directors, each league led by a Player Executive Committee, and players sharing in long-term profits of the company, all while being proactive in shaping policies supporting the women that play in the league. Athletes Unlimited is the first professional sports league to be organized as a Public Benefit Corporation. For more information, visit AUProSports.com.

We provide our team of enthusiastic, collaborative innovators a next-generation workplace with unlimited PTO, competitive health insurance, professional development opportunities, and more so that we can build the future of professional sports. Are you Unlimited?

Athletes Unlimited is looking for a Senior Manager, Memberships and Ticketing to drive season and group ticket sales in the Portland, OR area. The Senior Manager, Memberships and Ticketing will develop strategies to identify and grow ticket sales opportunities and be directly involved with outreach and engagement for new and existing season ticket holders and group leaders. This includes but is not limited to travel ball teams, local athletic clubs, schools, colleges, and businesses, among other fan bases. You will be an ambassador and sales person for Athletes Unlimited and will drive ticket sales while building relationships within the local community. This position is full-time and reports to the Director, Group and Season Ticket Sales.

Responsibilities

• Develop go-to-market strategies and sales tactics as part of Memberships & Ticketing team
• Identify and pursue strategic opportunities for capturing volume ticket sales from targeted constituencies
• Communicate with various leads to sell group and season tickets
• Meet and exceed season and group sales objectives while supporting a culture of high productivity
• Maintain detailed records for group sales, including seating charts, outreach tracking and sales metrics within Hubspot
• Serve as onsite lead through developing and implementing game day activities and group/season ticket holder benefits
• Develop and maintain professional relationships with a wide variety of local, national, and international groups. This includes season ticket holders, athletic clubs, schools, colleges, sports leagues, businesses, etc.
• Generate resources such as phone call talking points, email templates, and call campaigns for the success of the sales team
• Attract customers by promoting AU positively, answering questions and addressing concerns as they arise
• Work closely with the marketing and grassroots teams

• Candidates must be based in the Portland, OR metro area, as games are based in Hillsboro

• 5-7 years of related experience in outbound and inbound sales cold calling and emailing (preferably in the sports ticketing industry)
• Collaborative and flexible working style with the ability to work both autonomously (remote) and within a team environment (onsite)
• Willingness to travel to league locations, approximately 3 weeks each year
• Flexible hours while onsite as game days occur on weekends and evenings
• Self-motivated, people person with an excellent ability to build relationships and interact and communicate with customers in a face-to-face environment
• Strong organizational and follow-through skills with the ability to prioritize and multitask
• Experience with Hubspot or another CRM and Google Suite products
• Previous box office or ticketing experience is a plus
• Legally authorized to work in the U.S

This role is full-time, remote during the off-season and hybrid in-season and is compensated at a range of $58,000 to $68,000 annually, depending on experience. While this is the intended range, the actual compensation may vary based on several factors including but not limited to qualifications, skills, and geographic location of the position. We anticipate the highest end of the range will be reserved for those who exceed the hiring committee’s expectations on all measures of the evaluation process. In addition, Athletes Unlimited is proud to offer comprehensive benefits and perks to all of our full-time employees, including:

• Competitive health, dental, and vision insurance plans
• 401(k) plan with generous company match
• Paid parental leave
• Wellness and Development benefit
• Caregiving benefit
• Unlimited paid time off alongside company holidays

Our DEI Statement

As a company, we share a vision to change the world for the better and believe in the power of sports to tear down barriers. We will Be Unlimited in our pursuit to intentionally create an environment where every individual can be their authentic self.

Research shows that women, trans, non-binary folks, and BIPOC are less likely to apply for a job unless they believe they meet every single one of the qualifications. We strongly encourage you to apply even if your background is non-traditional or you might not meet every one of the qualifications described.

Athletes Unlimited is an Equal Opportunity Employer and does not discriminate in its hiring process based on race, religion, national origin, age, marital status, sexual orientation, gender expression, pregnancy status, parental status, or other applicable legally protected characteristics.