Ticket Sales Account Executive

Attain Sports; Frederick (MD); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) matching with immediate vesting

Unlimited time off (UTO)

Flexible career paths

Job summary

Attain Sports seeks an energetic sales professional to drive ticket plans, group packages, catered events, and suite rentals for the Frederick Keys. You will use cold calls and face-to-face meetings to build lasting relationships with local organizations and individuals.

The role requires prospecting, product knowledge of inventory (group seating, packages, food & beverage, suites), and collaboration with the Director of Ticket Sales to grow revenue. Evening and weekend availability is expected.

Qualifications

• Bachelor’s Degree or equivalent in Sales, Marketing or Business or equivalent experience.
• Excellent oral and written communication and customer service problem solving skills.
• Strong ability to work independently and in a team environment.
• Willing and able to work extended hours including nights, weekends and holidays.
• Spanish fluency a plus.
• Minor League Baseball experience preferred but not required.

Responsibilities

• Actively prospect, research and sell ticket plans and group ticket packages.
• Sell luxury suites, premium party areas and seating options.
• Customize hospitality packages to fit client needs.
• Make recommendations to grow department sales.
• Meet and exceed sales goals for season and group packages.
• Generate marketing ideas with Marketing Department to augment opportunities.
• Maintain accurate records of all ticket customers.
• Provide superior service to clients including existing ticket holders and prospects.
• Be present at home games and events to service customers and manage game day duties.

Skills

Bachelor's Degree

Communication skills

Team player

Extended hours

Spanish language

MiLB experience

Education

Bachelor's Degree in Sales/Marketing/Business

Job description

Attain Sports brings a community-focused, values-driven, and player-centric approach to connect diverse groups and create impact through the power of sports. The company was formed in 2021 and presents an affordable, family-friendly sports and entertainment portfolio that brings a commitment to community engagement, customer service, innovation, and the professional growth and development of its family of athletes and employees.

Attain Sports owns and manages four baseball teams: the Baltimore Orioles Double-A affiliate Chesapeake Baysox, the Baltimore Orioles High-A affiliate Frederick Keys, the MLB Draft League Aberdeen IronBirds, and the Atlantic League Professional Baseball ClubSpire City Ghost Hounds. Additionally, Attain Sports is an owner of the United Soccer League (USL) Championship ClubLoudoun United FC.

This position will work with both corporate and community-oriented customers to sell new and renewal ticket plans, group tickets, catered events and suite rentals for the Frederick Keys. The successful candidate will be expected to use cold calls, face to face meetings and other marketing methods to build lasting relationships with local organizations and individuals. The ability to work as part of a team is a MUST!

Job Responsibilities

• Actively prospect, research and sell ticket plans and group ticket packages, including
  nightly rental of luxury suites, premium party areas and seating bowl options through
  various sales means including extensive cold calling
• Use of full catalog of inventory items (group seating, full and partial season ticket
  packages, food & beverage options, suites, meeting spaces, etc.) to customize a
  comprehensive hospitality package that fits client's needs
• Make recommendations to the Director of Ticket Sales concerning opportunities to grow
  department sales
• Maximize sales within operational structure set forth by Director of Ticket Sales
• Service incoming sales calls from prospects
• Meet and exceed sales goals in the areas of season and partial ticket packages and
  group sales
• Generate marketing ideas and work with Marketing Department to augment group sales
  opportunities
• Maintain accurate records of all ticket customers
• Provide superior customer service to clients including existing ticket holders, prospects
  and single game customers
• Sell other special projects as needed
• Be present at all home games and special events to service customers, establish new relationships and help manage game day duties
• Additional responsibilities as assigned by Director of Ticket Sales

Required Skills

• Bachelor’s Degree or equivalent degree in Sales, Marketing or Business; or equivalent
  combination of education and experience
• Excellent oral and written communication and customer service problem solving skills
• Strong ability to work independently and in a team environment
• Must be willing and able to work extended hours including, nights, weekends and holidays
• Written and verbal fluency in Spanish a plus
• Minor League Baseball experience preferred but not required

Other Skills and Abilities

• Candidate must have strong time management and communication skills, be well
  organized, and be able to contribute to a team environment
• Candidate must be able to handle multiple projects, multi-task changing priorities, meet
  deadlines and achieve objectives
• Candidate must be a self-starter with a strong desire and inner motivation to succeed

Additional Information

Attain Sports values your mental, emotional, and physical health and wellbeing. Our comprehensive benefits package starts on your first day of employment and includes benefits such as:

• Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs
• 11 paid federal holidays and flexible unlimited time off (UTO)
• Generous 401(k) matching with immediate vesting
• Flexible career paths – our career tracks provide advancement, mobility, and flexibility as you continue to grow with us
• A healthy environment where we value unique experiences, and care about everything that makes you, you.

Attain Sports is committed to fair and equitable compensation practices. The individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills. In addition to base salary, this role is eligible for commission upon achieving set metrics.

Interested in this position but the compensation isn’t quite right? Let us know your expectations, and we’ll see if we can make it happen based on your qualifications.

Compensation Range

$35,900 - $40,000 USD

Attain Sports is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Attain Sports’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's