Senior Manager, FSQA

Domino's; Ann Arbor (MI); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401k matching contributions

Stock purchase program (15% off)

Company bonus

Job summary

Domino’s is seeking a Sr. Manager for FSQA to lead product quality programs and strengthen supplier performance.

You will partner across Supply Chain, Food Safety, Operations, and Innovation to identify risks, improve consistency, and advance quality standards that protect the brand and customer experience. The role requires extensive experience in product quality, food safety, and supplier quality within high-volume environments.

Qualifications

• Bachelor of Science in Food Science or equivalent experience.
• 10+ years in Product Quality, Quality Assurance, Food Safety or Supplier Quality.
• Experience in QSR/food manufacturing or related industries preferred.
• Credentials such as HACCP, PCQI, GFSI, SQF/BRCGS or equivalent are advantageous.

Responsibilities

• Lead product quality strategy and governance for ingredients and categories.
• Partner with suppliers and internal stakeholders to improve product consistency.
• Provide team leadership, set priorities, and coach direct reports.
• Lead evolution of product quality strategy across the Domino’s menu.
• Act as quality leader on cross-functional teams with risk-based recommendations.
• Identify trends, risks, and improvement opportunities via data and audits.
• Communicate implications of changes to leadership and stakeholders.
• Drive continuous improvement of quality standards, specifications, and procedures.
• Guide product evaluations, testing, and performance reviews to support decisions.
• Strengthen quality systems to ensure safety and compliance with standards.
• Develop and monitor KPIs; build accountability and growth.

Skills

Leadership

Quality management

Food safety

Data analysis

Communication

Cross-functional teamwork

Education

Bachelor of Science in Food Science

Tools

Statistical tools

Job description

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you're ready to make an impact, build a meaningful career and help shape what's next, there's a place for you at Domino's.

Job Description

This Sr. Manager, FSQA position provides strategic leadership for Domino’s product quality programs, with accountability for advancing the systems, expectations and ways of working to strengthen product quality standards, supplier performance, and quality systems that protect the brand and deliver consistent customer experiences. This role partners cross-functionally with Supply Chain, Food Safety, Operations, Innovation, and suppliers to identify risk, improve product consistency, and advance quality performance across key ingredient and product categories.

Responsibilities

• Lead product quality strategy and governance for assigned ingredient and product categories, with emphasis on food safety risk management, standards, specifications, performance trends, and continuous improvement.
• Partner with suppliers and internal stakeholders to improve product consistency, resolve quality issues, and strengthen quality management expectations across the supply base.
• Provide team leadership by setting priorities, coaching direct reports, and building capabilities that support product quality excellence and brand protection.
• Leads evolution of product quality strategy and execution across the Domino’s menu including management of assigned ingredient and product categories, ensuring standards and specifications support product consistency, food safety, brand expectations, and customer experience.
• Serves as a product quality leader on cross-functional teams, providing clear quality expectations, risk-based recommendations, and decision support for supplier, product, and process changes.
• Identifies product quality and food safety trends, risks, and improvement opportunities through risk assessment, supplier performance data, product evaluations, customer and store feedback, audits, and quality system insights.
• Effectively communicates the quality, food safety, operational, supplier, and brand implications of proposed product or process changes to leadership and stakeholders. Career Framework
• Leads continuous improvement of product quality standards, specifications, quality procedures, and supplier expectations using performance data, industry knowledge, and risk-based decision making.
• Guides product evaluations, analytical testing, sensory assessment, and performance reviews to support quality decisions and drive measurable improvement.
• Strengthens quality and food safety systems to ensure products are safe, compliant, within specification, and aligned with Domino’s standards. Identifies gaps and leads corrective actions that reduce product quality and brand risk.
• Acts as a thought leader for the product quality roadmap, aligning priorities with department and company objectives and communicating progress to varied audiences.
• Leads, develops, and manages team performance against objectives and key results tied to department and company priorities. Develops meaningful KPIs and provides clear accountability, coaching, and support to direct report(s).
• Build team capability and engagement by developing talent, reinforcing accountability, and supporting professional growth.

Qualifications

• Bachelor of Science or equivalent experience and expertise in food science. Minimum 10 years’ experience in Product Quality, Quality Assurance, Food Safety or Supplier Quality, preferably within QSR, food manufacturing or related industries.
• Preferred experience with pizza-centric ingredients (Meats, Cheeses, Sauce and/or Dough Ingredients) or other high-volume food ingredients, including product quality standards, supplier performance management, specifications, testing, and continuous improvement.
• Experience leading teams through change, improving ways of working, and strengthening accountability.
• Relevant food safety or quality certification or equivalent continued education such as HACCP, PCQI, GFSI, SQF/BRCGS, IFT, food analysis, food testing, food processing, lean manufacturing, or similar credentials.
• Strong knowledge of quality systems, product specifications, supplier quality management, root cause analysis, corrective and preventive actions, trend analysis, and data-based decision making. Demonstrated ability to build and execute supplier quality roadmaps.
• Ability to translate product quality data and risk assessments into clear recommendations for leaders, suppliers, and cross-functional partners.
• Strong analytical, presentation, and communication skills, with outstanding attention to detail.
• Proven background in food manufacturing, quality management, food safety systems, supplier management, and product quality issue resolution.
• Able to manage multiple projects and manage time effectively with minimal guidance.
• Strong data fluency, including the ability to interpret trends, use statistical tools appropriately, and translate data into business decisions
• Excellent written and verbal communication skills.
• Advanced problem‑solving and decision‑making skills. Career Framework
• Ability to monitor product quality, supplier, market, and operational data to anticipate risks, protect consumers, and support brand standards.
• Outstanding people leadership, relationship‑building, and influencing skills, with the ability to work effectively across internal teams and external suppliers.

Additional Information

Benefits:

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus

All your information will be kept confidential according to EEO guidelines.