FSQA Manager

Domino's; Ann Arbor (MI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Paid Holidays and Vacation

Medical, Dental & Vision benefits that

No-cost mental health support

Childcare tuition discounts

401k matching contributions

Stock purchase discount

Job summary

Domino’s FSQA Manager, Technical Services, leads technical authority for ingredient commercialization, supplier qualification, and specification management. This role partners with Product Development, Procurement, Supply Chain Operations, Marketing, Regulatory, and suppliers to ensure food safety, quality, regulatory compliance, and brand standards.

The position directs end-to-end projects from concept through full-scale implementation, including plant trials, risk assessment, and validation,

Qualifications

• Bachelor’s degree in Food Science or a related field, or equivalent experience and expertise.
• Minimum 10 years of experience in Food Safety & Quality Assurance or Product Development, preferably within the QSR industry.
• Relevant food safety certification or equivalent, such as ServSafe, HACCP, IFT, Food Analysis, Food Testing, Food Processing, Lean Manufacturing, or similar evidence of continued education.
• Strong knowledge of test plan development, data collection, statistical analysis, and data summarization, with the ability to communicate findings and recommendations to leadership.
• Strong analytical, presentation, written, and verbal communication skills with outstanding attention to detail.
• Proven background in food manufacturing, quality management, food safety, and manufacturing troubleshooting.
• Advanced problem-solving and decision-making skills.
• Ability to understand and monitor market-relevant data streams to anticipate impacts and proactively plan to protect customers and consumers.
• Outstanding relationship-building skills and the ability to interact effectively with diverse stakeholders.
• Excellent product and equipment knowledge and troubleshooting skills.
• Ability to be on call 24 hours a day and travel without extended notice.
• Ability to travel approximately 30%.

Responsibilities

• Lead end-to-end commercialization activities for new ingredients, suppliers, and product renovation initiatives from concept through full-scale implementation.
• Serve as the technical authority for supplier qualification and approval, scale-up activities, troubleshooting, plant trials and validation, product evaluations, risk assessment and mitigation, project management, timeline management, specifications, and technical standards.
• Lead complex innovation, renovation, supply continuity, supplier onboarding, and ingredient qualification projects that support innovation and supply chain initiatives.
• Review, create, and modify ingredient and supplier specifications, including product attributes, analytical measures, and technical standards.
• Partner on cross-functional teams as a subject matter expert, communicating the impact of changes to leadership and supporting ingredient quality and brand standards.
• Identify and lead implementation of process improvements that enhance quality, consistency, cost optimization, and development processes, including SOPs, specifications, and procedures.
• Lead food safety and quality assurance activities related to ingredient commercialization, supplier qualification, product evaluations, and technical standards while identifying system gaps and implementing risk-reduction solutions.
• Guide, develop, and oversee plans for consumer and analytical product testing to support product evaluation and decision-making.

Skills

Analytical skills

Communication skills

Project management

Cross-functional collaboration

Problem-solving

Attention to detail

Leadership

Travel readiness

Education

Bachelor’s degree in Food Science

ServSafe

HACCP

IFT

Food Analysis

Food Testing

Food Processing

Lean Manufacturing

Tools

None

Job description

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you’re ready to make an impact, build a meaningful career and help shape what’s next, there’s a place for you at Domino’s.

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you’re ready to make an impact, build a meaningful career and help shape what’s next, there’s a place for you at Domino’s.

Job Description

The FSQA Manager, Technical Services serves as the technical authority for ingredient commercialization, supplier qualification, specification management, and product quality performance. This role leads complex innovation, renovation, supply continuity, and supplier onboarding projects from concept through full-scale implementation. The position partners cross-functionally with Product Development, Procurement, Supply Chain Operations, Marketing, Regulatory, and suppliers to help ensure ingredients meet food safety, quality, regulatory, operational, and brand standards.

What You’ll Do

• Lead end-to-end commercialization activities for new ingredients, suppliers, and product renovation initiatives from concept through full-scale implementation.
• Serve as the technical authority for supplier qualification and approval, scale-up activities, troubleshooting, plant trials and validation, product evaluations, risk assessment and mitigation, project management, timeline management, specifications, and technical standards.
• Lead complex innovation, renovation, supply continuity, supplier onboarding, and ingredient qualification projects that support innovation and supply chain initiatives.
• Review, create, and modify ingredient and supplier specifications, including product attributes, analytical measures, and technical standards.
• Partner on cross-functional teams as a subject matter expert, communicating the impact of changes to leadership and supporting ingredient quality and brand standards.
• Identify and lead implementation of process improvements that enhance quality, consistency, cost optimization, and development processes, including SOPs, specifications, and procedures.
• Lead food safety and quality assurance activities related to ingredient commercialization, supplier qualification, product evaluations, and technical standards while identifying system gaps and implementing risk-reduction solutions.
• Guide, develop, and oversee plans for consumer and analytical product testing to support product evaluation and decision-making.

Qualifications

• Bachelor’s degree in Food Science or a related field, or equivalent experience and expertise.

• Minimum 10 years of experience in Food Safety & Quality Assurance or Product Development, preferably within the QSR industry.
• Relevant food safety certification or equivalent, such as ServSafe, HACCP, IFT, Food Analysis, Food Testing, Food Processing, Lean Manufacturing, or similar evidence of continued education.
• Strong knowledge of test plan development, data collection, statistical analysis, and data summarization, with the ability to communicate findings and recommendations to leadership.
• Strong analytical, presentation, written, and verbal communication skills with outstanding attention to detail.
• Proven background in food manufacturing, quality management, food safety, and manufacturing troubleshooting.
• Advanced problem-solving and decision-making skills.
• Ability to understand and monitor market-relevant data streams to anticipate impacts and proactively plan to protect customers and consumers.
• Outstanding relationship-building skills and the ability to interact effectively with diverse stakeholders.
• Excellent product and equipment knowledge and troubleshooting skills.
• Ability to be on call 24 hours a day and travel without extended notice.
• Ability to travel approximately 30%.

Additional Information

Benefits:

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus

All your information will be kept confidential according to EEO guidelines.