FSQA Manager

Domino's Corporate; Ann Arbor Charter Township (MI); On-site; USD 110,000 - 155,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401k matching

Company bonus

Paid holidays & vacation

Job summary

Domino's Corporate seeks an experienced FSQA Manager, Technical Services to act as the technical authority on ingredient commercialization, supplier qualification, specification management, and product quality performance.

You will lead complex projects from concept through full-scale implementation, partnering with Product Development, Procurement, Supply Chain Operations, Marketing, and Regulatory teams to ensure ingredients meet safety, quality, and brand standards.

Qualifications

• Bachelor’s degree in Food Science or related field.
• Minimum 10 years in Food Safety & Quality Assurance or Product Development within QSR.
• Certified in food safety (ServSafe, HACCP, IFT) or equivalent.
• Strong data analysis, statistics, and ability to summarize findings for leadership.
• Excellent communication, presentation and stakeholder management.
• Willingness to travel ~30% and be on call.

Responsibilities

• Lead end-to-end commercialization of new ingredients, suppliers, and renovations from concept to scaling.
• Serve as the technical authority for supplier qualification, scale-up, troubleshooting, trials, and specifications.
• Lead projects supporting innovation, supply continuity, and supplier onboarding.
• Review and modify ingredient and supplier specifications including attributes and analytical measures.
• Collaborate with cross-functional teams as SME and communicate changes to leadership.
• Identify and implement process improvements to quality, cost, and development workflows.
• Oversee consumer and analytical product testing plans to support decisions.

Skills

Food Safety

Quality Assurance

Data Analysis

Project Management

Communication

Education

Bachelor's degree in Food Science

ServSafe

HACCP

IFT

Job description

• Job Category Org: Supply Chain - Corporate

Company Description

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you're ready to make an impact, build a meaningful career and help shape what's next, there's a place for you at Domino's.

Job Description

The FSQA Manager, Technical Services serves as the technical authority for ingredient commercialization, supplier qualification, specification management, and product quality performance. This role leads complex innovation, renovation, supply continuity, and supplier onboarding projects from concept through full-scale implementation. The position partners cross-functionally with Product Development, Procurement, Supply Chain Operations, Marketing, Regulatory, and suppliers to help ensure ingredients meet food safety, quality, regulatory, operational, and brand standards.

What You’ll Do

• Lead end-to-end commercialization activities for new ingredients, suppliers, and product renovation initiatives from concept through full-scale implementation.
• Serve as the technical authority for supplier qualification and approval, scale-up activities, troubleshooting, plant trials and validation, product evaluations, risk assessment and mitigation, project management, timeline management, specifications, and technical standards.
• Lead complex innovation, renovation, supply continuity, supplier onboarding, and ingredient qualification projects that support innovation and supply chain initiatives.
• Review, create, and modify ingredient and supplier specifications, including product attributes, analytical measures, and technical standards.
• Partner on cross-functional teams as a subject matter expert, communicating the impact of changes to leadership and supporting ingredient quality and brand standards.
• Identify and lead implementation of process improvements that enhance quality, consistency, cost optimization, and development processes, including SOPs, specifications, and procedures.
• Lead food safety and quality assurance activities related to ingredient commercialization, supplier qualification, product evaluations, and technical standards while identifying system gaps and implementing risk-reduction solutions.
• Guide, develop, and oversee plans for consumer and analytical product testing to support product evaluation and decision-making.

Qualifications

Bachelor’s degree in Food Science or a related field, or equivalent experience and expertise.

• Minimum 10 years of experience in Food Safety & Quality Assurance or Product Development, preferably within the QSR industry.
• Relevant food safety certification or equivalent, such as ServSafe, HACCP, IFT, Food Analysis, Food Testing, Food Processing, Lean Manufacturing, or similar evidence of continued education.
• Strong knowledge of test plan development, data collection, statistical analysis, and data summarization, with the ability to communicate findings and recommendations to leadership.
• Strong analytical, presentation, written, and verbal communication skills with outstanding attention to detail.
• Proven background in food manufacturing, quality management, food safety, and manufacturing troubleshooting.
• Advanced problem-solving and decision-making skills.
• Ability to understand and monitor market-relevant data streams to anticipate impacts and proactively plan to protect customers and consumers.
• Outstanding relationship-building skills and the ability to interact effectively with diverse stakeholders.
• Excellent product and equipment knowledge and troubleshooting skills.
• Ability to be on call 24 hours a day and travel without extended notice.
• Ability to travel approximately 30%.

Additional Information

Benefits:

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus

All your information will be kept confidential according to EEO guidelines.