Senior Manager, FSQA

Domino's; Ann Arbor Charter Township (MI); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Paid holidays

Medical, dental & vision

401k matching

Company bonus

Job summary

Domino’s is seeking a Sr. Manager, FSQA to provide strategic leadership for product quality programs, strengthening standards, supplier performance, and quality systems that protect the brand and deliver consistent customer experiences.

This role partners cross-functionally with Supply Chain, Food Safety, Operations and suppliers to identify risk, improve product consistency, and advance quality performance across key ingredient and product categories.

Qualifications

• Bachelor of Science in food science; 10+ years in Product Quality or Food Safety.
• Experience with QA leadership in QSR or food manufacturing.
• Certifications such as HACCP, PCQI, or GFSI preferred.
• Strong data-driven decision making and supplier quality management.
• Ability to lead teams through change and drive continuous improvement.

Responsibilities

• Lead product quality strategy and governance for ingredients and categories.
• Partner with suppliers and internal teams to improve consistency and resolve issues.
• Provide leadership, set priorities, and coach direct reports.
• Communicate quality implications of changes to leadership.
• Develop KPIs and drive supplier quality roadmaps.

Skills

Quality leadership

Food safety

Supplier quality

Data analysis

Regulatory compliance

Cross-functional collaboration

Project management

Education

Bachelor of Science in Food Science

Job description

• Job Category Org: Supply Chain - Corporate

Company Description

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you’re ready to make an impact, build a meaningful career and help shape what’s next, there’s a place for you at Domino’s.

Job Description

This Sr. Manager, FSQA position provides strategic leadership for Domino’s product quality programs, with accountability for advancing the systems, expectations and ways of working to strengthen product quality standards, supplier performance, and quality systems that protect the brand and deliver consistent customer experiences. This role partners cross-functionally with Supply Chain, Food Safety, Operations, Innovation, and suppliers to identify risk, improve product consistency, and advance quality performance across key ingredient and product categories.

Responsibilities

• Lead product quality strategy and governance for assigned ingredient and product categories, with emphasis on food safety risk management, standards, specifications, performance trends, and continuous improvement.
• Partner with suppliers and internal stakeholders to improve product consistency, resolve quality issues, and strengthen quality management expectations across the supply base.
• Provide team leadership by setting priorities, coaching direct reports, and building capabilities that support product quality excellence and brand protection.
• Leads evolution of product quality strategy and execution across the Domino’s menu including management of assigned ingredient and product categories, ensuring standards and specifications support product consistency, food safety, brand expectations, and customer experience.
• Serves as a product quality leader on cross-functional teams, providing clear quality expectations, risk-based recommendations, and decision support for supplier, product, and process changes.
• Identifies product quality and food safety trends, risks, and improvement opportunities through risk assessment, supplier performance data, product evaluations, customer and store feedback, audits, and quality system insights.
• Effectively communicates the quality, food safety, operational, supplier, and brand implications of proposed product or process changes to leadership and stakeholders. Career Framework
• Leads continuous improvement of product quality standards, specifications, quality procedures, and supplier expectations using performance data, industry knowledge, and risk-based decision making.
• Guides product evaluations, analytical testing, sensory assessment, and performance reviews to support quality decisions and drive measurable improvement.
• Strengthens quality and food safety systems to ensure products are safe, compliant, within specification, and aligned with Domino’s standards. Identifies gaps and leads corrective actions that reduce product quality and brand risk.
• Acts as a thought leader for the product quality roadmap, aligning priorities with department and company objectives and communicating progress to varied audiences.
• Leads, develops, and manages team performance against objectives and key results tied to department and company priorities. Develops meaningful KPIs and provides clear accountability, coaching, and support to direct report(s).
• Build team capability and engagement by developing talent, reinforcing accountability, and supporting professional growth.

Qualifications

• Bachelor of Science or equivalent experience and expertise in food science. Minimum 10 years’ experience in Product Quality, Quality Assurance, Food Safety or Supplier Quality, preferably within QSR, food manufacturing or related industries.
• Preferred experience with pizza-centric ingredients (Meats, Cheeses, Sauce and/or Dough Ingredients) or other high-volume food ingredients, including product quality standards, supplier performance management, specifications, testing, and continuous improvement.
• Experience leading teams through change, improving ways of working, and strengthening accountability.
• Relevant food safety or quality certification or equivalent continued education such as HACCP, PCQI, GFSI, SQF/BRCGS, IFT, food analysis, food testing, food processing, lean manufacturing, or similar credentials.
• Strong knowledge of quality systems, product specifications, supplier quality management, root cause analysis, corrective and preventive actions, trend analysis, and data-based decision making. Demonstrated ability to build and execute supplier quality roadmaps.
• Ability to translate product quality data and risk assessments into clear recommendations for leaders, suppliers, and cross-functional partners.
• Strong analytical, presentation, and communication skills, with outstanding attention to detail.
• Proven background in food manufacturing, quality management, food safety systems, supplier management, and product quality issue resolution.
• Able to manage multiple projects and manage time effectively with minimal guidance.
• Strong data fluency, including the ability to interpret trends, use statistical tools appropriately, and translate data into business decisions
• Excellent written and verbal communication skills.
• Advanced problem-solving and decision-making skills. Career Framework
• Ability to monitor product quality, supplier, market, and operational data to anticipate risks, protect consumers, and support brand standards.
• Outstanding people leadership, relationship-building, and influencing skills, with the ability to work effectively across internal teams and external suppliers.

Additional Information

Benefits:

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus

All your information will be kept confidential according to EEO guidelines.