Senior Manager, Financial Services

Dallas College; Dallas, Northern (TX, KY); Hybride; USD 62 000 - 76 000; Plein temps

Résumé du poste

Dallas College seeks a Senior Manager of Financial Services to lead accounts receivable and related financial operations, ensuring accuracy, integrity, and top-tier service for students and staff.

This leadership role requires strategic oversight, collaboration across departments, and a focus on continuous improvement to support the College’s goals and obligations.

Qualifications

• Bachelor’s degree in related field with four years of accounting experience.
• Current and valid Texas driver’s license for offsite travel.
• Bilingual or multilingual preferred.

Responsabilités

• Lead daily financial operations including student payments, billing, refunds, cash management, and accounts receivable.
• Partner with College units to improve efficiency, service, and financial stewardship.
• Analyze financial and operational issues, implement improvements for student and employee experience.
• Build relationships with campus leaders, vendors, and external partners.
• Lead and mentor a team, set expectations, and foster an inclusive, engaged work environment.
• Ensure compliance with College policies and state/federal regulations while maintaining confidentiality.

Connaissances

Accounting principles

Accounts receivable

Cash management

Leadership

Communication

Organizational skills

Continuous improvement

Formation

Bachelor’s degree

Description du poste

## Senior Manager, Financial ServicesApply: Service Center: Full time: Posted Today: End Date: October 26, 2026 (13 days left to apply): R14308## ## **Applications must be submitted no later than 11:59 p.m. CT on the day before the listed closing date.** **Weekly Work Hours**40**Compensation Range**Staff Range N06**Salary Minimum**$68,840.00 Annually**FLSA**United States of America (Exempt) **Work Location*** All positions are considered on-site roles.* After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.* Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.**Position Type**Staff### Help Shape the Financial Experience for Students and the College Community At Dallas College, we believe financial services play a critical role in helping students achieve their educational goals. We are seeking a collaborative and forward-thinking Senior Manager of Financial Services to lead key financial operations, support a high-performing team, and help create a seamless experience for students, employees, and community partners.This is an exciting opportunity for an experienced financial leader who enjoys improving processes, developing people, solving complex challenges, and making a meaningful impact through service and leadership. ### What You'll DoAs the Senior Manager of Financial Services, you will provide leadership and oversight for accounts receivable and related financial operations while fostering a culture of accountability, collaboration, and exceptional customer service.In this role, you will:* Lead daily financial operations, including student payments, billing, refunds, cash management, and accounts receivable activities.* Partner with colleagues across the College to identify opportunities for improved efficiency, service, and financial stewardship.* Analyze financial and operational challenges, develop solutions, and implement improvements that enhance the student and employee experience.* Build strong working relationships with campus leaders, departments, vendors, and external partners.* Lead and mentor a team by setting clear expectations, supporting professional growth, and creating an inclusive and engaged work environment.* Ensure compliance with College policies and applicable state and federal regulations while maintaining the highest standards of integrity and confidentiality.* Utilize data, reporting, and performance metrics to support informed decision-making and continuous improvement.* Champion projects and initiatives that strengthen financial operations and support the College's strategic goals. ### What Makes You a Great FitWe're looking for someone who combines financial expertise with strong leadership and relationship-building skills. You enjoy working with diverse stakeholders, navigating change, and helping teams achieve meaningful results.You bring:* Strong knowledge of accounting principles, financial operations, accounts receivable, and cash management practices.* Experience leading teams and developing employees through coaching, communication, and support.* The ability to analyze complex issues, make sound decisions, and drive effective solutions.* Excellent communication and interpersonal skills with the ability to build trust and collaboration across a diverse organization.* A customer-focused mindset and commitment to providing exceptional service.* Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.* A continuous improvement mindset and passion for finding better ways to serve students and stakeholders.**Job Summary**Provides guidance and leadership in the delivery of accounting services ensuring compliance with local, state, and federal laws and regulations and organizational initiatives are met. **Required Knowledge, Skills, and Abilities*** Understanding of various business office processes, enrollment processes, financial aid guidelines to provide student assistance, and maintain accurate record keeping.* Knowledge of forms and software’s associated with regular operations procedures.* Demonstrates knowledge of policies and procedures that affect college community, applying them fairly and consistently; ensures compliance with local, state, and federal laws and regulations; and applies best practices that are in direct support of the overall vision, mission, and goals of Dallas College.* Is knowledgeable about and can clearly represent own area of responsibility, seeking new knowledge and tools to advance the objectives of the organization.* Able to maintain consistent and positive customer relations, responding to internal/external customer inquiries in an efficient and timely manner.* Able to gather, compile, and analyze data/information and prepare reports as requested.* Detail oriented with the ability to manage multiple assignments and projects, create detailed actions plans, as well as the ability to adapt to changing priorities, deadlines, and directions.* Able to clarify and communicate performance expectations, objectives, and roles, effectively transmitting ideas, instructions, and information through clear, concise written and verbal communication.* Able to makes decisions that are based on thorough analysis of issues and uses sound judgment.* Must have strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituents in a diverse, multicultural college community.* Must be able to provide excellent customer service. ## Key Responsibilities* Administers and oversees the day‐to‐day business-related functions for the accounts receivable areas of operations including, but not limited to, accounting, budget, purchasing, accounts payable, accounts receivable and updates office procedures and policies.* Researches and analyzes problems related to accounting, cash management, contract billing, refunds, and tuition payments recommending solutions within District guidelines.* Cultivates alliances across internal and external boundaries in order to build and maintain strong working relationships.* Acts as a trusted advisor, inspires confidence and model’s integrity in decisions, communication, and treatment of all individuals internal/external to the college community.* Protects the privacy and confidentiality of employees, students, and others.* Enables employees and/or students to grow and succeed through positive feedback and instruction.* Promotes positive staff, customer, and community relations by communicating organizational and departmental plans and priorities on a regular basis.* Ensures compliance with all College policies and procedures as well as state and federal laws that apply.* Develops and maintains reports and files, and provides data required for completion of periodic reports and documents.* Builds strong working relationships with departments, outside vendors, and agencies to answer questions, obtain information and resolve issues.* Assists college personnel, students, vendors, and the general public in matters of Dallas College business, policies and procedures.* Directs and manages others; determines work procedures, assigns duties, promotes efficiency; may develop and administer operational programs, and may write or present extremely complex papers and reports.* Leads, plans, develops, and implements various projects regarding improvements to assigned area.* Meets with staff to inform them about changes in policy, updates on semester due dates, refunds registration, etc.* Utilizes excellent communication skills to effectively interact, orally and in writing, with diverse internal/external stakeholders and constituents within the Dallas College community network.* Completes required Professional Development training hours per academic year.* Supervises employees (direct/indirect) and may be responsible for department budget.* Performs other duties as required.## ## Physical RequirementsNormal physical job functions performed within a standard office environment. Requires in-person interaction and coordination of work with other employees, students, external clients, partners or customers and/or immediate access to equipment, documents, or other information located only in a College workspace. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. ## Minimum Qualifications* Bachelor’s degree or higher in related field plus four (4) years of accounting experience. Official transcripts required.* Current and valid Texas driver’s license required for offsite travel.* Bilingual or multilingual preferred.\\*\\*\\*Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.\\*\\*\\* *The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.*