Senior Manager, Financial Services

Dallas College; Mesquite (TX); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Hybrid work arrangement after six‑monn

On-site role

Job summary

Dallas College is seeking a Senior Manager of Financial Services to lead accounts receivable and related financial operations, ensuring accuracy and compliance while delivering exceptional service to students and staff.

The role focuses on developing people, improving processes, and collaborating with campus partners to advance the college’s strategic goals. This is an on-site staff position with potential hybrid plans after six months.

Qualifications

• Understanding of various business office processes, enrollment processes, financial aid guidelines to provide student assistance
• Knowledge of forms and software used in regular operations procedures
• Compliant with policies and laws; supports the college vision and goals
• Can clearly represent own area of responsibility and seek new knowledge/tools
• Maintains positive customer relations and responds to inquiries efficiently
• Able to gather, compile and analyze data and prepare reports
• Detail oriented with ability to manage multiple priorities and deadlines
• Clear communication of performance expectations, roles, and objectives
• Sound judgment in decision-making and integrity in dealings with stakeholders
• Excellent interpersonal skills to work with a diverse college community

Responsibilities

• Oversee daily accounts receivable operations including budgeting, purchasing, and policy updates
• Research and analyze accounting, cash management, refunds, and tuition payments problems and propose solutions
• Build relationships across departments and with external partners
• Lead and mentor staff, promoting growth and inclusive work environment
• Ensure compliance with college policies and state/federal regulations
• Use data and reporting to inform decision-making and drive improvements
• Lead projects to improve financial operations and support college goals
• Manage communications with internal and external stakeholders

Skills

Accounting principles

Accounts receivable

Cash management

Leadership

Communication skills

Analytical thinking

Customer service

Organizational skills

Continuous improvement

Team collaboration

Education

Bachelor’s degree or higher in related field

Job description

Weekly Work Hours

40

Compensation Range

Staff Range N06

Salary Minimum

$68,840.00 Annually

FLSA

United States of America (Exempt)

Work Location

• All positions are considered on-site roles.
• After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type

Staff

Help Shape the Financial Experience for Students and the College Community

At Dallas College, we believe financial services play a critical role in helping students achieve their educational goals. We are seeking a collaborative and forward-thinking Senior Manager of Financial Services to lead key financial operations, support a high-performing team, and help create a seamless experience for students, employees, and community partners.

This is an exciting opportunity for an experienced financial leader who enjoys improving processes, developing people, solving complex challenges, and making a meaningful impact through service and leadership.

What You'll Do

As the Senior Manager of Financial Services, you will provide leadership and oversight for accounts receivable and related financial operations while fostering a culture of accountability, collaboration, and exceptional customer service.

In this role, you will:

• Lead daily financial operations, including student payments, billing, refunds, cash management, and accounts receivable activities.
• Partner with colleagues across the College to identify opportunities for improved efficiency, service, and financial stewardship.
• Analyze financial and operational challenges, develop solutions, and implement improvements that enhance the student and employee experience.
• Build strong working relationships with campus leaders, departments, vendors, and external partners.
• Lead and mentor a team by setting clear expectations, supporting professional growth, and creating an inclusive and engaged work environment.
• Ensure compliance with College policies and applicable state and federal regulations while maintaining the highest standards of integrity and confidentiality.
• Utilize data, reporting, and performance metrics to support informed decision-making and continuous improvement.
• Champion projects and initiatives that strengthen financial operations and support the College's strategic goals.

What Makes You a Great Fit

We're looking for someone who combines financial expertise with strong leadership and relationship-building skills. You enjoy working with diverse stakeholders, navigating change, and helping teams achieve meaningful results.

You bring:

• Strong knowledge of accounting principles, financial operations, accounts receivable, and cash management practices.
• Experience leading teams and developing employees through coaching, communication, and support.
• The ability to analyze complex issues, make sound decisions, and drive effective solutions.
• Excellent communication and interpersonal skills with the ability to build trust and collaboration across a diverse organization.
• A customer-focused mindset and commitment to providing exceptional service.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• A continuous improvement mindset and passion for finding better ways to serve students and stakeholders.

Job Summary

Provides guidance and leadership in the delivery of accounting services ensuring compliance with local, state, and federal laws and regulations and organizational initiatives are met.

Required Knowledge, Skills, and Abilities

• Understanding of various business office processes, enrollment processes, financial aid guidelines to provide student assistance, and maintain accurate record keeping.
• Knowledge of forms and software's associated with regular operations procedures.
• Demonstrates knowledge of policies and procedures that affect college community, applying them fairly and consistently; ensures compliance with local, state, and federal laws and regulations; and applies best practices that are in direct support of the overall vision, mission, and goals of Dallas College.
• Is knowledgeable about and can clearly represent own area of responsibility, seeking new knowledge and tools to advance the objectives of the organization.
• Able to maintain consistent and positive customer relations, responding to internal/external customer inquiries in an efficient and timely manner.
• Able to gather, compile, and analyze data/information and prepare reports as requested.
• Detail oriented with the ability to manage multiple assignments and projects, create detailed actions plans, as well as the ability to adapt to changing priorities, deadlines, and directions.
• Able to clarify and communicate performance expectations, objectives, and roles, effectively transmitting ideas, instructions, and information through clear, concise written and verbal communication.
• Able to makes decisions that are based on thorough analysis of issues and uses sound judgment.
• Must have strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituents in a diverse, multicultural college community.
• Must be able to provide excellent customer service.

Key Responsibilities

• Administers and oversees the day-to-day business-related functions for the accounts receivable areas of operations including, but not limited to, accounting, budget, purchasing, accounts payable, accounts receivable and updates office procedures and policies.
• Researches and analyzes problems related to accounting, cash management, contract billing, refunds, and tuition payments recommending solutions within District guidelines.
• Cultivates alliances across internal and external boundaries in order to build and maintain strong working relationships.
• Acts as a trusted advisor, inspires confidence and model's integrity in decisions, communication, and treatment of all individuals internal/external to the college community.
• Protects the privacy and confidentiality of employees, students, and others.
• Enables employees and/or students to grow and succeed through positive feedback and instruction.
• Promotes positive staff, customer, and community relations by communicating organizational and departmental plans and priorities on a regular basis.
• Ensures compliance with all College policies and procedures as well as state and federal laws that apply.
• Develops and maintains reports and files, and provides data required for completion of periodic reports and documents.
• Builds strong working relationships with departments, outside vendors, and agencies to answer questions, obtain information and resolve issues.
• Assists college personnel, students, vendors, and the general public in matters of Dallas College business, policies and procedures.
• Directs and manages others; determines work procedures, assigns duties, promotes efficiency; may develop and administer operational programs, and may write or present extremely complex papers and reports.
• Leads, plans, develops, and implements various projects regarding improvements to assigned area.
• Meets with staff to inform them about changes in policy, updates on semester due dates, refunds registration, etc.
• Utilizes excellent communication skills to effectively interact, orally and in writing, with diverse internal/external stakeholders and constituents within the Dallas College community network.
• Completes required Professional Development training hours per academic year.
• Supervises employees (direct/indirect) and may be responsible for department budget.
• Performs other duties as required.

Physical Requirements

Normal physical job functions performed within a standard office environment. Requires in-person interaction and coordination of work with other employees, students, external clients, partners or customers and/or immediate access to equipment, documents, or other information located only in a College workspace. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications

• Bachelor's degree or higher in related field plus four (4) years of accounting experience. Official transcripts required.
• Current and valid Texas driver's license required for offsite travel.
• Bilingual or multilingual preferred.

***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.***

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Applications Deadline

October 26, 2026