Senior Manager, Financial Services

dallascollege; United States; On-site; USD 62,000 - 76,000; Full time

Job summary

Dallas College seeks a Senior Manager of Financial Services to lead accounts receivable and related financial operations, driving accuracy, service, and accountability across the college. You will oversee daily cash management, student payments, billing, refunds, and related processes, partnering with campuses to improve efficiency and financial stewardship.

The role emphasizes team leadership, coaching, compliance with laws and policies, and data-driven decision making to enhance student and

Qualifications

• Strong knowledge of accounting principles and financial operations.
• Experience leading teams and developing employees.
• Ability to analyze complex issues and drive solutions.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with service orientation.
• Strong organizational skills in fast-paced environments.
• Continuous improvement mindset and process optimization.

Responsibilities

• Lead daily financial operations including student payments, billing, refunds, cash management, and accounts receivable activities.
• Partner with College-wide units to identify opportunities for efficiency and fiscal stewardship.
• Analyze financial and operational challenges, develop solutions, and implement improvements for student and staff experience.
• Build strong working relationships with campus leaders, departments, vendors, and external partners.
• Lead and mentor a team by setting expectations, supporting growth, and fostering an inclusive environment.
• Ensure compliance with College policies and state/federal regulations while maintaining integrity and confidentiality.
• Utilize data, reporting, and performance metrics to support informed decision-making and continuous improvement.
• Champion projects that strengthen financial operations and align with the College's strategic goals.

Skills

Accounting principles

Accounts receivable

Cash management

Team leadership

Analytical thinking

Communication skills

Customer service

Organizational skills

Continuous improvement

Job description

Weekly Work Hours

40

Compensation Range

Staff Range N06

Salary Minimum

$68,840.00 Annually

FLSA

United States of America (Exempt)

Work Location

All positions are considered on-site roles.

After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.

Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type

Staff Help Shape the Financial Experience for Students and the College Community

At Dallas College, we believe financial services play a critical role in helping students achieve their educational goals. We are seeking a collaborative and forward-thinking Senior Manager of Financial Services to lead key financial operations, support a high-performing team, and help create a seamless experience for students, employees, and community partners.

This is an exciting opportunity for an experienced financial leader who enjoys improving processes, developing people, solving complex challenges, and making a meaningful impact through service and leadership.

What You'll Do

As the Senior Manager of Financial Services, you will provide leadership and oversight for accounts receivable and related financial operations while fostering a culture of accountability, collaboration, and exceptional customer service.

In this role, you will:

• Lead daily financial operations, including student payments, billing, refunds, cash management, and accounts receivable activities.
• Partner with colleagues across the College to identify opportunities for improved efficiency, service, and financial stewardship.
• Analyze financial and operational challenges, develop solutions, and implement improvements that enhance the student and employee experience.
• Build strong working relationships with campus leaders, departments, vendors, and external partners.
• Lead and mentor a team by setting clear expectations, supporting professional growth, and creating an inclusive and engaged work environment.
• Ensure compliance with College policies and applicable state and federal regulations while maintaining the highest standards of integrity and confidentiality.
• Utilize data, reporting, and performance metrics to support informed decision-making and continuous improvement.
• Champion projects and initiatives that strengthen financial operations and support the College's strategic goals.

What Makes You a Great Fit

We're looking for someone who combines financial expertise with strong leadership and relationship-building skills. You enjoy working with diverse stakeholders, navigating change, and helping teams achieve meaningful results.

• Strong knowledge of accounting principles, financial operations, accounts receivable, and cash management practices.
• Experience leading teams and developing employees through coaching, communication, and support.
• The ability to analyze complex issues, make sound decisions, and drive effective solutions.
• Excellent communication and interpersonal skills with the ability to build trust and collaboration across a diverse organization.
• A customer-focused mindset and commitment to providing exceptional service.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• A continuous improvement mindset and passion for finding better ways to serve students and stakeholders.

Job Summary

Provides guidance and leadership in the delivery of accounting services ensuring compliance with local, state, and federal laws and regulations and organizational initiatives are met.

Required Knowledge, Skills, and Abilities

Understanding of various business office processes, enrollment processes, financial aid guidelines to provide student assistance, and maintain accurate record keeping. Knowledge of forms and software's associated with regular operations procedures. Demonstrates knowledge of policies and procedures that affect college community, applying them fairly and consistently; ensures compliance with local, state, and federal laws and regulations; and applies best practices that are in direct support of the overall vision, mission, and goals of Dallas College. Is knowledgeable about and can clearly represent own area of responsibility, seeking new knowledge and tools to advance the objectives of the organization. Able to maintain consistent and positive customer relations, responding to internal/external customer inquiries in an efficient and timely manner. Able to gather, compile, and analyze data/information and prepare reports as requested. Detail oriented with the ability to manage multiple assignments and projects, create detailed actions plans, as well as the ability to adapt to changing priorities, deadlines, and directions. Able to clarify and communicate perf