Senior Manager, External Communications - Executive

H&R Block; Missouri; On-site; USD 91,000 - 146,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Well-being support

Job summary

H&R Block in the United States seeks a Senior Manager, External Communications - Executive to shape executive voice and visibility across external audiences. You will partner with enterprise leaders to develop compelling narratives, elevate leadership presence, and ensure consistency across high-impact communications.

You will manage executive messaging, draft speeches, op-eds, media commentary, and thought leadership content while guiding CEO and senior leaders.

Qualifications

• 7-10+ years of experience in communications, public relations, or executive communications.
• Direct experience supporting senior leaders and developing executive-level messaging.
• Exceptional writing skills, with the ability to adapt tone for different audiences and formats.
• Strong strategic thinking and ability to translate complex topics into clear narratives.
• Experience managing high-priority, time-sensitive communications.
• Strong judgment and ability to navigate complex or sensitive situations.
• Proven ability to influence and advise senior stakeholders.

Responsibilities

• Develop and align executive messaging to enterprise priorities and transformation initiatives.
• Translate complex strategy into clear leadership storytelling for external audiences.
• Draft executive communications including speeches, remarks, op-eds, media commentary, and thought leadership content.
• Ensure narrative consistency across executive voices, including CEO, CMO, and senior leadership.
• Identify and secure high-impact media, speaking, and external visibility opportunities.
• Manage executive social media presence (LinkedIn) with authenticity and alignment to priorities.
• Partner with PR and brand teams to elevate leadership visibility tied to key company moments.
• Shape executive positioning around priority themes such as innovation, AI, and customer trust.
• Oversee leadership bios, external representation materials, and messaging frameworks.

Skills

Executive communications

Strategic thinking

Writing skills

Stakeholder influence

Crisis/risk management

Media relations experience

Time management

Job description

About The Role

The Senior Manager, External Communications - Executive, drives strategic external communications for senior leadership, shaping executive voice, visibility, and influence in the external market. You’ll partner closely with enterprise leaders to develop compelling narratives, elevate leadership presence, and ensure consistency across high-impact, high-visibility communications.

Day to day, you'll...

• Develop and align executive messaging to enterprise priorities, business performance, and transformation initiatives
• Translate complex strategy into clear, compelling leadership storytelling for external audiences
• Draft executive communications including speeches, remarks, op-eds, media commentary, and thought leadership content
• Ensure narrative consistency across executive voices, including CEO, CMO, and senior leadership
• Identify and secure high-impact media, speaking, and external visibility opportunities
• Manage executive social media presence (primarily LinkedIn), ensuring authenticity, consistency, and alignment with business priorities
• Partner with PR and brand teams to elevate leadership visibility tied to key company moments and narratives
• Shape executive positioning around priority themes (e.g., innovation, AI, customer trust, business transformation)
• Oversee leadership profiles, executive bios, and external representation materials
• Maintain messaging frameworks, voice guidelines, and strategic insights to guide executive communications
• Partner with media relations teams to support inbound inquiries and proactive storytelling
• Lead executive interview preparation, including messaging, Q&A development, bridging, and risk mitigation
• Provide real-time communications counsel to executives in high-visibility or sensitive situations
• Perform other duties as assigned

Required Qualifications

• 7-10+ years of experience in communications, public relations, or executive communications
• Direct experience supporting senior leaders and developing executive-level messaging
• Exceptional writing skills, with the ability to adapt tone for different audiences and formats
• Strong strategic thinking and ability to translate complex topics into clear narratives
• Experience managing high-priority, time-sensitive communications
• Strong judgment and ability to navigate complex or sensitive situations
• Proven ability to influence and advise senior stakeholders

Preferred Qualifications

• Experience in corporate, financial services, or highly regulated industries
• Background in media relations or supporting executive media engagement
• Experience supporting executive visibility or thought leadership strategiesExperience working in fast-paced, high-growth or transformation environments

Why work for us

At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.

That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$91,000.00 - $145,600.00/Yr.