Senior Manager, Enterprise Transformation & ROI Programs

Goodwill; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical plans

Health Reimbursement Account (HRA)

Dental plans

Vision plan

401K traditional and Roth

Employer Paid Life Insurance

Employee Assistance Program (EAP)

Paid Time Off; Sick & Vacation

Paid Holidays

Job summary

Goodwill Corporate Office in Phoenix is seeking a Sr. Manager, Business Transformation to lead enterprise-wide transformation efforts across GCNA and affiliates.

You will oversee programs, governance, budgets, and ROI analyses while guiding change management and process improvements. The role requires strong strategic, financial, and analytical acumen, PMP or equivalent, and experience driving large cross-functional initiatives with executive stakeholders.

Qualifications

• Bachelor’s degree required in Business Administration, Engineering, Information Systems or related field.
• Master’s degree strongly preferred.
• Minimum of 7 years leading enterprise-scale transformation or complex initiatives.
• Experience with ROI analyses and business case development.
• PMP or equivalent certification preferred; change management background valued.

Responsibilities

• Lead enterprise-wide transformation initiatives affecting financial performance, operations, and organizational effectiveness.
• Provide governance and oversight for projects, budgets, risks, and outcomes.
• Develop ROI analyses and business cases with executives; monitor performance against KPIs.
• Coach teams in best practices for project management and process improvement.
• Collaborate with IT and vendors to ensure technology-enabled transformation.
• Communicate progress and results to senior leadership; drive adoption and change.

Skills

Enterprise transformation leadership

Program management

Change management

Strategic planning

ROI analysis

Stakeholder influence

Education

Bachelor's Degree in Business/Engineering/IS

Master’s Degree preferred

Tools

PMP or equivalent

Lean Six Sigma

ROI modeling tools

Job description

Goodwill Corporate Office in Phoenix is seeking a Sr. Manager, Business Transformation to lead enterprise-wide transformation efforts across GCNA and affiliates.

You will oversee programs, governance, budgets, and ROI analyses while guiding change management and process improvements. The role requires strong strategic, financial, and analytical acumen, PMP or equivalent, and experience driving large cross-functional initiatives with executive stakeholders.