Enterprise Transformation Lead (Senior Manager)

Goodwill of Central and Northern Arizona; Phoenix (AZ); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Goodwill of Central and Northern Arizona is seeking an experienced leader to drive enterprise-wide transformation initiatives across finance, operations, and organizational effectiveness. You will govern complex programs, develop ROI cases, and coordinate cross-functional teams to achieve measurable outcomes.

The role requires strong executive communication, change management, and the ability to align business priorities with strategic ROI goals within an Arizona context.

Qualifications

• Bachelor's Degree required in Business Administration, Engineering, Information Systems, or related discipline.
• Master's Degree strongly preferred.
• 10+ years of progressive experience leading enterprise-scale transformation.
• 7+ years of people and/or senior initiative leadership with accountability for outcomes and budgets.
• PMP or equivalent certification strongly preferred.
• Lean or Six Sigma certification is helpful but not required.
• Experience leading testing efforts and UAT on software implementations.

Responsibilities

• Oversees governance for strategic programs and transformation initiatives with accountability for scope, schedule, and budget.
• Leads enterprise-wide projects, guiding cross-functional teams and managing risks and milestones.
• Applies business process analysis to streamline workflows and improve productivity, including AI initiatives.
• Develops ROI analyses and partners with executives to document strategies and outcomes.
• Manages change management plans and drives adoption across business units.
• Leads executive reporting and presents progress to senior leadership.
• Establishes KPIs and performance metrics to measure transformation success.

Skills

Enterprise transformation leadership

Program management

Stakeholder management

Executive communication

Change management

Financial/ROI analysis

Process improvement

Education

Bachelor's degree

Master's degree preferred

Job description

Goodwill of Central and Northern Arizona is seeking an experienced leader to drive enterprise-wide transformation initiatives across finance, operations, and organizational effectiveness. You will govern complex programs, develop ROI cases, and coordinate cross-functional teams to achieve measurable outcomes.

The role requires strong executive communication, change management, and the ability to align business priorities with strategic ROI goals within an Arizona context.