Senior Manager, Engagement Operations (Fully Remote)

Chamber Cardio; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Chamber Cardio is seeking a senior lifecycle marketer to design and launch the CRM and lifecycle systems from scratch, reporting to the Director of Member Engagement.

You will map the member journey and craft multi-channel campaigns across email, SMS, phone, and print to drive engagement and outcomes, while owning HubSpot architecture and SMS compliance, and partnering with vendors. This role emphasizes data-driven optimization.

Qualifications

• 10+ years in lifecycle marketing, CRM operations, or member engagement, ideally in healthcare.
• Hands-on expertise with marketing automation platforms like HubSpot, Braze, or Iterable.

Responsibilities

• Map the member journey and build multi-channel campaigns across email, SMS, phone, and print.
• Own HubSpot architecture, SMS compliance, and third-party vendor partnerships.
• Execute A/B tests and optimize campaigns through data-driven analysis.

Skills

Lifecycle marketing

CRM operations

Data-driven analysis

Tools

HubSpot

Braze

Iterable

Job description

• Zero-to-one builder role reporting to the Director of Member Engagement.
• Design and launch the CRM, lifecycle infrastructure, and campaign systems from scratch.

Key Responsibilities:

• Map the member journey and build multi-channel campaigns across email, SMS, phone, and print.
• Own HubSpot architecture, SMS compliance, and third-party vendor partnerships.
• Execute A/B tests and optimize campaigns through data-driven analysis.

Requirements:

• 10+ years in lifecycle marketing, CRM operations, or member engagement, ideally in healthcare.
• Hands-on expertise with marketing automation platforms like HubSpot, Braze, or Iterable.

Chamber Cardio

Chamber rebuilds cardiology around outcomes by partnering with independent cardiologists and using technology, data, and operations. An early-stage company, it pairs cutting-edge AI with human care and values low ego, empathy, and grit.