Senior Manager, Emerging Client Collections & Cash Flow

IQVIA; North Carolina; On-site; USD 71,000 - 176,000; Full time

Job summary

IQVIA in the United States seeks a Manager, Emerging Client Collections to lead a team of collections specialists focused on emergent and higher-risk accounts. You will oversee a significant accounts receivable portfolio, driving performance, protecting cash flow, and improving forecast accuracy in a high-volume setting.

The role requires strong leadership, business judgment, and collaboration with Finance, Commercial, Operations, Billing, and Project Finance teams to resolve payment issues and

Qualifications

• Strong knowledge of accounts receivable, collections and cash forecasting.
• Proven ability to lead teams in a fast-paced, high-volume finance operations environment.
• Strong analytical skills to assess aging, exposure and collection risk.
• Excellent communication and influencing skills across Finance and Commercial teams.

Responsibilities

• Lead, coach, and develop a team of collections specialists supporting emerging and higher-risk client accounts.
• Drive collection performance, cash flow protection, aging reduction, and issue resolution across a large, complex portfolio.
• Oversee collection strategy for high-risk accounts, large balances, delayed payments, disputes, and escalations.
• Monitor portfolio trends, payment behavior, disputes, and forecast risk to proactively identify and mitigate collection challenges.
• Partner with Commercial, Finance, Operations, Billing, and Project Finance teams to resolve issues impacting payment and cash realization.
• Support cash forecasting, portfolio reviews, escalation management, and performance reporting to improve visibility and forecast accuracy.
• Drive process improvements, automation opportunities, KPI reporting, and operational discipline to enhance scalability, efficiency, and customer experience.

Skills

Accounts receivable

Collections

Cash forecasting

Leadership

Analytical skills

Excel reporting

Tools

Excel

Job description

IQVIA in the United States seeks a Manager, Emerging Client Collections to lead a team of collections specialists focused on emergent and higher-risk accounts. You will oversee a significant accounts receivable portfolio, driving performance, protecting cash flow, and improving forecast accuracy in a high-volume setting.

The role requires strong leadership, business judgment, and collaboration with Finance, Commercial, Operations, Billing, and Project Finance teams to resolve payment issues and