Emerging Client Collections Leader

IQVIA; Durham (NC); On-site; USD 71,000 - 176,000; Full time

Job summary

IQVIA in Durham, NC seeks a Manager, Emerging Client Collections to lead a team of collections specialists focused on emerging and higher-risk client accounts. You will drive collection performance, protect cash flow, and improve forecast accuracy while identifying payment risk early in the lifecycle.

Responsibilities include coaching the team, optimizing collection strategies for high-risk portfolios, and partnering with Commercial, Finance, Operations, Billing, and Project Finance to resolve

Qualifications

• Leadership experience managing collections teams in a high-volume finance environment.
• Strong knowledge of accounts receivable, collections, and forecasting.
• Excellent analytical and communication skills with cross-functional collaboration.

Responsibilities

• Lead and develop a team of collections specialists focused on emerging and high-risk accounts.
• Drive collection performance, reduce aging, and resolve disputes and escalations.
• Collaborate with Commercial, Finance, Operations, Billing, and Project Finance to optimize cash realization.
• Monitor portfolio trends, payment behavior, disputes, and forecast risk to mitigate collection challenges.

Skills

Accounts receivable

Collections

Cash forecasting

Dispute resolution

Team leadership

Communication & influencing

Analytical skills

Excel-based reporting

Tools

Microsoft Excel

Job description

IQVIA in Durham, NC seeks a Manager, Emerging Client Collections to lead a team of collections specialists focused on emerging and higher-risk client accounts. You will drive collection performance, protect cash flow, and improve forecast accuracy while identifying payment risk early in the lifecycle.

Responsibilities include coaching the team, optimizing collection strategies for high-risk portfolios, and partnering with Commercial, Finance, Operations, Billing, and Project Finance to resolve