Senior Manager, Digital Commerce Growth

Michael Kors; New York (NY); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Generous PTO

Summer Fridays

Internal mobility across brands

Cross-brand discount

Employee sales

Job summary

Michael Kors is seeking a Senior Manager, Site Merchandising to own the full ecommerce business and optimize the digital shopping experience. The role partners across Merchandising, Planning, Marketing, Creative, Product, UX, Technology, Web Analytics, Operations, and CRM to deliver brand-right experiences that drive sales and customer engagement.

The ideal candidate combines fashion-creative sensibility with strong analytical rigor, a track record of growing ecommerce performance, and hands-on

Qualifications

• 8+ years in progressive ecommerce, ideally in fashion, luxury, or consumer brands.
• Proven success driving ecommerce sales, conversion, and customer growth.
• Strong brand sensibility paired with analytical rigor.
• Experience with SFCC and ecommerce technology/operations.

Responsibilities

• Own the ecommerce business with full accountability for sales, margin, conversion, traffic, and customer growth KPIs.
• Own end-to-end site experience across homepage, navigation, category pages, and product pages.
• Translate targets into clear ecommerce strategies and monitor performance for improvements.
• Lead business recaps and provide actionable insights to leadership.
• Collaborate across Merchandising, Planning, Marketing, Creative, Product, UX, Tech, and CRM.

Skills

Ecommerce leadership

Fashion industry knowledge

Analytics

Cross-functional collaboration

Sales performance

Tools

SFCC (Salesforce Commerce Cloud)

Job description

Michael Kors is seeking a Senior Manager, Site Merchandising to own the full ecommerce business and optimize the digital shopping experience. The role partners across Merchandising, Planning, Marketing, Creative, Product, UX, Technology, Web Analytics, Operations, and CRM to deliver brand-right experiences that drive sales and customer engagement.

The ideal candidate combines fashion-creative sensibility with strong analytical rigor, a track record of growing ecommerce performance, and hands-on