Head of UX Strategy & Digital Experience - Luxury Retail
Michael Kors (USA) Inc
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Benefits offered by this job
Job summary
Michael Kors (USA) Inc. seeks a Senior Manager, User Experience to define and evolve the UX vision and roadmap across digital storefront experiences.
You will lead UX strategy, standards, and design direction, partnering with product, tech, analytics, and creative teams to optimize customer journeys and digital experiences. The role involves collaborating with cross-functional leaders, leveraging user feedback and analytics to drive continuous improvements, and guiding the UX team through
Qualifications
- 7+ years of experience in UX, Product Design, Digital Experience Design, or a related field, in a leadership capacity.
- Experience developing UX strategies and roadmaps for digital products in retail/fashion or consumer-focused industries.
- Proven ability to mentor UX and design professionals and influence senior leaders.
Responsibilities
- Define and maintain the UX vision, principles, and long-term experience strategy across digital storefronts.
- Develop and manage the UX roadmap, prioritizing opportunities to improve journeys, usability, conversion and engagement.
- Partner with Directors/PMs to align UX strategy with product roadmaps and business goals.
- Present UX strategies and roadmap priorities to senior leadership and stakeholders.
Skills
Tools
Job description
Michael Kors (USA) Inc. seeks a Senior Manager, User Experience to define and evolve the UX vision and roadmap across digital storefront experiences.
You will lead UX strategy, standards, and design direction, partnering with product, tech, analytics, and creative teams to optimize customer journeys and digital experiences. The role involves collaborating with cross-functional leaders, leveraging user feedback and analytics to drive continuous improvements, and guiding the UX team through
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