Senior Manager, Corporate Applications & IT Operations

Covius; Jacksonville (FL); On-site; USD 87,360 - 109,200; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Covius is seeking a Manager of Corporate Application Services to lead a high-performing team that supports IT operations initiatives. The role partners with the Service Desk and cross-functional teams to ensure on-time delivery and objective alignment, while maintaining and enhancing corporate applications.

The candidate will use data-driven insights to improve performance, champion change management, and deliver measurable gains in efficiency, service quality, and team effectiveness.

Qualifications

• Bachelor's in information technology or a business discipline preferred.
• 5+ years in an IT technical role.
• 3-5+ years in a technical ticketing system (Atlassian preferred).
• 1-3+ years of project management experience.
• 1-3 years of leadership with a geographically distributed team.

Responsibilities

• Oversee project activities and resolve escalated issues.
• Identify opportunities for automation and process improvement.
• Provide regular project reporting to leadership.
• Gather IT data to identify trends and improvements.
• Lead and coach a geographically distributed team.
• Travel to various offices regularly.
• Support and refine IT processes to meet future needs.
• Hands-on leadership for maintenance of corporate applications.

Skills

Communication

Project management

Technical knowledge

Azure

M365

Active Directory

Leadership

Education

Bachelor's in IT or Business

Tools

Atlassian Jira

Job description

Covius is seeking a Manager of Corporate Application Services to lead a high-performing team that supports IT operations initiatives. The role partners with the Service Desk and cross-functional teams to ensure on-time delivery and objective alignment, while maintaining and enhancing corporate applications.

The candidate will use data-driven insights to improve performance, champion change management, and deliver measurable gains in efficiency, service quality, and team effectiveness.