Senior Manager, Continuous Improvement & Portfolio Ops

Baylor Genetics; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Baylor Genetics is seeking a Senior Manager, Continuous Improvement to drive process and product optimization across the organization. You will establish frameworks, lead initiatives, and partner with stakeholders to prioritize, plan, deliver, launch, monitor, and optimize products and services.

This role provides executive visibility into portfolio health, delivery risks, and operational performance while advancing efficiency, quality, customer experience, and business outcomes in a remote work

Qualifications

• Bachelor’s degree in business, healthcare, life sciences, or related field.
• 8+ years in Product Operations, Portfolio or Program Management.
• 3+ years leading cross-functional enterprise programs.
• 3+ years of management experience.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Lead enterprise product optimization initiatives focused on operational efficiency, quality improvement, customer experience and business performance.
• Develop and maintain lifecycle management frameworks for Baylor Genetics’ test portfolio and supporting platforms.
• Partner with Product Management, Commercial, Laboratory, Clinical, and Operational stakeholders to identify opportunities for continuous improvement.
• Support test menu optimization, portfolio rationalization, and lifecycle decision-making activities.
• Ensure lifecycle decisions are aligned with strategic objectives, laboratory capabilities, customer needs, and operational performance goals.
• Establish and maintain operational standards within the Product and Program Management organization.

Skills

Continuous improvement

Process optimization

Stakeholder facilitation

Change management

Program management

Education

Bachelor’s degree

Job description

Baylor Genetics is seeking a Senior Manager, Continuous Improvement to drive process and product optimization across the organization. You will establish frameworks, lead initiatives, and partner with stakeholders to prioritize, plan, deliver, launch, monitor, and optimize products and services.

This role provides executive visibility into portfolio health, delivery risks, and operational performance while advancing efficiency, quality, customer experience, and business outcomes in a remote work