Senior Manager, Content & Operations, Global Customer Advocacy (Fully Remote)

Zscaler; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Zscaler accelerates digital transformation with its Zero Trust Exchange platform, securing customers from cyberattacks. It operates 200+ global data centers and fosters a culture of innovation and collaboration.

Drive AI-powered customer advocacy and embed proof points into workflows. Lead Gartner Peer Insights strategy and support analyst engagement through analytics‑driven content and cross‑functional partnership.

Qualifications

• Curious, data-driven, and collaborative with a bias for action.
• A high-trust partner who connects daily work to business goals.

Responsibilities

• Adopt and optimize AI solutions to scale advocacy impact.
• Develop strategic content and measure outcomes with analytics.
• Lead Gartner Peer Insights strategy and support analyst engagement.

Skills

AI strategy

Content strategy

Analytics

Stakeholder management

Cross-functional collaboration

Job description

• Drive AI-powered customer advocacy and embed proof points into workflows.
• Lead Gartner Peer Insights strategy and support analyst engagement.

What You'll Do:

• Adopt and optimize AI solutions to scale advocacy impact.
• Develop strategic content and measure outcomes with analytics.

Who You Are:

• Curious, data-driven, and collaborative with a bias for action.
• A high-trust partner who connects daily work to business goals.

Zscaler

Zscaler accelerates digital transformation with its Zero Trust Exchange platform, securing customers from cyberattacks. It operates 200+ global data centers and fosters a culture of innovation and collaboration.