Senior Manager, Consulting Programs

Bain & Company; San Francisco (CA); On-site; USD 187,000 - 224,000; Full time

Benefits offered by this job

401(k) company contribution

Medical, dental & vision coverage

Paid time off

Life & long-term disability insurance

Parental leave

Fully vested 401(k)

Employee benefits package

Job summary

Bain & Company, headquartered in San Francisco, is seeking a staffing and people-leadership professional to support our consulting teams. This role focuses on staffing, career development and integration across the office to ensure client service excellence and strong employee experience.

You will partner with case team leaders and HR to balance utilization, client needs and consultant growth, while advancing our talent programs and processes in a highly collaborative environment.

Qualifications

• Bachelor's degree in Management, Liberal Arts or related field.
• MBA preferred.
• At least 6 years of professional experience, including 2+ years in progressive management.
• Strong knowledge of consulting roles and career progression.
• Excellent communication, organization and analytical skills.

Responsibilities

• Staff consulting case teams across the office, balancing client, office and individual needs.
• Oversee staffing, performance management and integration initiatives.
• Partner with HR to make staffing decisions and support development.
• Build relationships with consultants and provide career guidance.
• Lead training, performance reviews and recognition processes.
• Contribute to operating policies and process improvements for staff.

Skills

Microsoft Word

Excel

PowerPoint

Communication skills

Relationship building

Education

Bachelor's degree in Management or related field

MBA preferred

Tools

Microsoft Word

Job description

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

You’ll work closely with our consulting case teams and office leadership, partnering with case team leaders, Human Resources and other stakeholders to support staffing, professional development, performance management and integration across the office.

You’ll build trusted one-on-one relationships with consultants while collaborating with leadership to balance the needs of our clients, our people and the broader business.

WHERE YOU’LL FIT WITHIN THE TEAM

This is first and foremost a staffing role. You’ll provide leadership and support across key consulting talent programs, including staffing, performance management and integration within the office.

In this highly collaborative role, you’ll combine strong program management with thoughtful people leadership. You’ll help consultants navigate their careers, ensure teams have the talent they need, and support processes that contribute to an exceptional employee experience.

Success in this role requires strong relationship-building and communication skills, sound judgment, and a thorough understanding of Bain’s policies and procedures.

WHAT YOU’LL DO

• Partner with case team leadership to understand upcoming staffing needs, including the nature of assignments and required team capabilities.
• Oversee staffing of consulting teams to projects, balancing client, office and individual needs.
• Partner with leadership and Human Resources to make thoughtful staffing decisions that balance client service, utilization and retention.
• Monitor case team assignments to help ensure consultants gain exposure to a variety of projects and diverse professional experiences.

Support career and professional development

• Build strong one-on-one relationships with consultants, providing guidance and mentoring on career development.
• Meet regularly with consultants to understand their development goals, objectives and professional interests.
• Manage professional development processes for consulting staff.
• Review case-end and consensus reviews to help ensure consultants receive high-quality feedback and clear development messages.
• Determine appropriate individual performance ratings or help consensus reviewers align on appropriate ratings for individuals within assigned cohorts.
• Hold regular class meetings and training sessions, bringing in relevant colleagues to provide timely content that supports consultants throughout their careers.

Manage people programs and processes

• Partner with Human Resources on performance management, employee relations and matters involving employment law, risk and policy.
• Coordinate with Human Resources on employee transfers and leaves of absence.
• Support recruiting and interviewing for Associate Consultant and Consultant roles, as needed.
• Contribute to the development and recommendation of operating policies and process improvements for consulting staff.
• Partner with Human Resources on key people processes, including upward feedback, ratings, case-end reviews, consensus reviews and CTSU.
• Maintain data integrity within internal staffing programs.

Contribute to broader office priorities

• Lead or contribute to strategic initiatives and special projects as assigned, which may include efforts related to sustainability, the employee value proposition or other office priorities.
• Identify opportunities to strengthen programs, processes and the overall experience of our consulting staff.

This role is expected to be in a hybrid work model 3x/week in office.

ABOUT YOU

• You have a bachelor’s degree in Management, Liberal Arts or a related field, or an equivalent combination of education, training and experience. An MBA is preferred.
• You have at least 6 years of professional experience, including at least 2 years of progressive management experience, preferably in a consulting environment.
• You have deep knowledge of consulting and understand the roles of Associate Consultants, Consultants and Managers.
• You bring a strong service orientation, meticulous attention to detail and excellent organizational skills.
• You have strong analytical, problem-solving and quantitative skills.
• You are an outstanding communicator with strong interpersonal, written and verbal communication skills.
• You can build trusted relationships and navigate competing priorities with sound judgment.
• You can handle highly confidential information appropriately.
• You can prioritize effectively, meet deadlines and manage multiple responsibilities simultaneously.
• You have comprehensive knowledge of and experience with Microsoft Word, Excel and PowerPoint.

US COMPENSATION INFORMATION

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best in class benefits package (details listed below).

Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows:

In California, the good-faith, reasonable annualized full-time salary range for this role is $187,000-224,000. Placement within this range will vary based on several factors including, but not limited to, experience, education, licensure/certifications, training and skill level.

This role may also be eligible for other elements of discretionary compensation.

• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date.
• Bain & Company's comprehensive benefits are designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.
• Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck.
• Generous paid time off, including parental leave, sick leave and paid holidays.
• Fully vested 401(k) company contribution.
• Paid Life and Long-Term Disability insurance.