Senior Manager, Community Development & Growth

Omni Fiber; Mansfield (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

Omni Fiber is seeking a Senior Manager of Community Development to lead the community development team and own residential footprint growth across assigned markets. You will drive unit production, negotiate commercial terms, and develop Account Executives into top performers while collaborating with Engineering, Construction, Operations, Finance, and Marketing to convert agreements into revenue.

The role requires 5+ years in business development or telecom sales, strong leadership, and expertise

Qualifications

• Bachelor's degree or equivalent.
• 5+ years in business development, community development, or telecommunications sales, including negotiating agreements with property owners, developers, or municipalities.
• Prior people-leadership experience with a quota-carrying team.
• Working knowledge of broadband or ISP operations and the multi-dwelling unit segment.
• Demonstrated financial literacy, including business cases, payback, and cost per acquisition.
• Salesforce or comparable CRM proficiency.
• Valid driver's license and a driving record meeting Company requirements.

Responsibilities

• Lead, coach, and develop a team of Community Development Account Executives against monthly and quarterly unit goals.
• Set territory priorities, manage pipeline quality, and forecast quarterly attainment.
• Administer performance expectations, the new hire ramp program, and the corrective action process.
• Recommend promotions and approve commission exceptions and chargeback disputes within delegated authority.
• Negotiate and approve rights-of-entry, bulk, and marketing agreements, with authority over door fees, revenue share, and exclusivity terms.
• Partner with Network Engineering on serviceability status and build sequencing so signed agreements convert to revenue.
• Maintain a personal small production goal per month as you develop the team more.
• Build senior relationships with MDU owners, property managers, developers, homeowners' associations, municipalities, and permitting authorities.
• Identify and prioritize residential growth opportunities and recommend market strategy to senior leadership.
• Monitor competitor activity, pricing, and construction, and report material threats.
• Represent Omni Fiber at community, association, and industry engagements.

Skills

Leadership

Forecasting

Negotiation

CRM proficiency

Strategic thinking

Education

Bachelor's degree or equivalent

Tools

Salesforce CRM

Job description

Omni Fiber is seeking a Senior Manager of Community Development to lead the community development team and own residential footprint growth across assigned markets. You will drive unit production, negotiate commercial terms, and develop Account Executives into top performers while collaborating with Engineering, Construction, Operations, Finance, and Marketing to convert agreements into revenue.

The role requires 5+ years in business development or telecom sales, strong leadership, and expertise