Senior Manager, Communications - Sam's Club MAP

Walmart; Bentonville (AR); On-site; USD 75,000 - 115,000; Full time

Job summary

An established industry player is seeking a Senior Manager of Internal Communications to lead storytelling efforts within their Member Access Platform. This role blends creativity and strategy, requiring expertise in communications and project management. You'll craft compelling narratives, enhance internal newsletters, and collaborate with cross-functional teams to ensure effective messaging. Join a dynamic team that values your contributions and offers a chance to make a significant impact on internal communications. If you have a passion for storytelling and a drive to connect associates, this opportunity is perfect for you.

Benefits

Health benefits (medical, vision, dental)

401(k)

Company-paid life insurance

Paid time off (PTO)

Short-term and long-term disability

Company discounts

Education benefits (Live Better U)

Parental leave

Family care leave

Adoption and surrogacy expense reimbursement

Qualifications

• 8+ years in communications with a focus on strategy and B2B.
• Experience managing complex internal communications and project management.

Responsibilities

• Create engaging internal and advertiser-facing communications.
• Provide strategic counsel and manage crisis communications.

Skills

Communications Strategy

B2B Communications

Project Management

Digital Advertising

Crisis Communication

Storytelling

Education

Bachelor’s degree in Communications

Master's degree (preferred)

Tools

LinkedIn

Job description

Position Summary...

Are you ready to use your storytelling skills in a role where your contributions matter? Join Sam's Club as a Senior Manager of Internal Communications for our Member Access Platform (MAP) advertising business. This is your opportunity to blend your expertise as a writer, editor, and project manager to develop communication strategies that engage and inform our associates.

As a Senior Manager, you'll be an individual contributor, and will create dynamic internal and advertiser-facing communications, offer strategic counsel, collaborate with cross-functional teams, and manage crisis communications with composure. Your creative vision will reimagine internal newsletters and other communication materials, making a lasting impact.

Bring your experience in communications strategy, B2B communications, project management, and digital advertising to a team where your storytelling skills will help amplify our mission and connect our associates.

About Sam's Club MAP

At Sam’s Club, we focus on delivering top-notch value to our members and partners through our Member Access Platform (MAP). Join our dynamic, high-visibility team within the world’s largest company and use our powerful first-party data to create impactful omnichannel experiences. Your digital expertise will increase growth, boosting both online and offline sales. With MAP, you'll help businesses shine by offering flexible pricing and buying models that enhance brand awareness and consumer engagement. Dive into a role where your contributions matter and measurable outcomes are the name of the game.

What you'll do...

• Create internal and advertiser-facing communications that address specific needs and interests, with a focus on business and product-related updates.
• Create engaging content for several internal communication channels, such as newsletters, intranet, emails, presentations, event scripts/talking points, and videos.
• Provide strategic communications counsel to partners within the business, especially for situations not solved by current guides.
• Cross-team collaboration with sales, product management, product marketing, training, legal and corporate communications to lead goals and ensure clear messaging.
• Develop the strategy through execution of our executive’s social media presence on LinkedIn.
• Promote a culture of engagement and connection.
• Be a trusted advisor to senior leadership, providing recommendations to enhance internal communication efforts.
• Bring a creative vision to reimagine and enhance the design and format of internal newsletters and other communication materials.
• Manage crisis communication efforts with composure, ensuring consistent messaging during critical times.
• Use your storytelling skills to create compelling narratives that resonate with associates and amplify our mission.

What you'll bring...

• 8+ years’ experience building communications programs with expertise in strategy.
• 8+ years experience in internal B2B communications.
• 6+ years experience in project management.
• 4+ years experience managing executive persona on LinkedIn.
• 4+ years experience in digital advertising or retail media.
• Experience managing complex, and visible internal communications.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Minimum Qualifications...

Minimum Qualifications: Bachelor’s degree in Communications, Journalism, Business, or related field and 4 years’ experience in communications, journalism, business, or related area OR 6 years’ experience in communications, journalism, business, or related area.

Preferred Qualifications...

Project Management, Supervising Associates, Masters

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America