Senior Manager, Commercial Operations

EPM Scientific; United States; Presencial; USD 140.000 - 210.000; Jornada completa

Descripción de la vacante

EPM Scientific, a high-growth medical device organization, seeks a Senior Manager, Commercial Operations in the United States. The role partners with Sales, Marketing, Finance, and Executive Leadership to drive performance through analytics, forecasting, territory strategy, incentive design, and CRM optimization.

You will influence commercial decision-making, enhance sales force effectiveness, and support growth initiatives across innovative medical technologies.

Formación

• Bachelor's degree in Business, Finance, Economics, Analytics, Engineering, or related discipline.
• MBA preferred.
• 6+ years in commercial operations, sales operations, or revenue ops in medical device/healthcare.
• Experience supporting field sales with forecasting, reporting, territory alignment, and incentives.
• Strong knowledge of KPIs, CRM practices, and sales force effectiveness.
• Proven ability to collaborate cross-functionally with Sales, Marketing, Finance and executives.

Responsabilidades

• Lead sales analytics, forecasting, territory design, quota setting, and performance Mgmt.
• Partner with Sales Leadership to implement data-driven commercial strategies.
• Own commercial reporting and dashboards with actionable insights.
• Design and analyze incentive compensation programs for alignment with objectives.
• Drive CRM optimization and commercial process improvements (Salesforce focus).
• Support annual operating planning, revenue forecasting, and headcount planning.
• Align with Marketing, Finance, and Market Access to identify growth opportunities.
• Evaluate market trends and sales performance metrics to guide strategy.
• Develop presentations for senior leadership to inform priorities.
• Identify automation opportunities and scalable ops processes for growth.

Conocimientos

Sales analytics

Forecasting

Cross-functional collaboration

Data visualization

Executive stakeholder influence

Presentation skills

Educación

Bachelor's degree

MBA

Herramientas

Salesforce

Power BI

Tableau

Excel

Descripción del empleo

A high-growth medical device company is seeking a Senior Manager, Commercial Operations to serve as a strategic partner to Sales Leadership, Marketing, Finance, and Executive Leadership. This individual will play a critical role in driving commercial performance through sales analytics, forecasting, territory strategy, incentive compensation, CRM optimization, and business insights across a rapidly expanding medtech organization.

This position offers the opportunity to directly influence commercial decision-making, improve sales force effectiveness, and support the successful execution of growth initiatives across a portfolio of innovative medical technologies.

Key Responsibilities

• Lead commercial operations initiatives across sales analytics, forecasting, territory design, quota setting, and performance management.
• Partner with Sales Leadership to develop and implement data-driven strategies that improve sales productivity and commercial execution.
• Own commercial reporting and dashboards, delivering actionable insights on sales performance, pipeline health, market opportunities, and territory effectiveness.
• Manage incentive compensation design, administration, and effectiveness analyses to ensure alignment with business objectives.
• Drive CRM optimization and commercial process improvements, leveraging platforms such as Salesforce to enhance visibility and decision-making.
• Support annual operating planning, revenue forecasting, headcount planning, and commercial resource allocation.
• Collaborate with Marketing, Finance, and Market Access teams to identify growth opportunities and improve commercial performance across key customer segments.
• Evaluate market trends, customer utilization patterns, competitive dynamics, and sales force performance metrics to guide business strategy.
• Develop presentations and recommendations for senior leadership that influence commercial strategy and operational priorities.
• Identify and implement automation, reporting enhancements, and scalable commercial operations processes to support continued organizational growth.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Analytics, Engineering, or a related discipline; MBA preferred.
• 6+ years of commercial operations, sales operations, business analytics, commercial excellence, or revenue operations experience within medical device, medtech, diagnostics, or healthcare organizations.
• Experience supporting field sales organizations through forecasting, reporting, territory alignment, incentive compensation, and performance analytics.
• Strong understanding of commercial KPIs, sales force effectiveness methodologies, and CRM best practices.
• Experience working cross-functionally with Sales, Marketing, Finance, and Executive Leadership teams.
• Advanced analytical capabilities with proficiency in Excel, Power BI, Tableau, Salesforce, or comparable business intelligence tools.
• Excellent communication and presentation skills with the ability to influence senior stakeholders and drive strategic decision-making.
• Demonstrated ability to manage multiple priorities in a fast-paced, high-growth medtech environment.

Preferred Background

• Commercial Operations leadership within a high-growth medical device or medtech company.
• Salesforce effectiveness, incentive compensation, and territory optimization.
• Commercial forecasting and revenue planning.
• CRM strategy and Salesforce administration or optimization.
• Business intelligence, dashboards, and commercial analytics.
• Commercial Excellence, Revenue Operations, or GTM Operations experience.
• Experience supporting product launches and scaling commercial organizations.