This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Commercial Excellence Manager based in the United States.
We are seeking a highly motivated Commercial Excellence Manager to accelerate revenue growth and strengthen strategic account development across a national portfolio of high-priority customers. This quota-carrying sales role focuses on identifying new business opportunities, developing account growth strategies, and building long-term customer partnerships. Working closely with Territory Managers, Regional Sales Directors, and cross-functional teams, you will drive commercial initiatives and improve sales execution across targeted markets. You will play a key role in expanding customer adoption, supporting physician engagement, and establishing successful strategic accounts. This position combines strategic sales leadership, data-driven decision-making, and hands-on customer engagement within the medical device industry. The role offers remote flexibility, with regular travel to key markets, customer meetings, and business events.
Accountabilities
- As Commercial Excellence Manager, you will lead strategic account growth, strengthen commercial execution, and support sales teams in achieving national revenue objectives. Your main responsibilities will include:Own and deliver a national revenue quota across a defined portfolio of high-priority strategic accounts throughout the United States.
- Identify, prioritize, and develop strategic accounts, focusing on high-potential physicians involved in product trials and implant procedures.
- Partner with Territory Managers and Regional Sales Directors to implement territory strategies and achieve sustainable revenue growth.
- Execute key commercial initiatives, including Therapy Awareness Events (TAEs), Quarterly Business Reviews (QBRs), and professional education programs.
- Establish and develop anchor accounts within each target market, replicating successful commercial practices and growth strategies.
- Support Territory Managers in overcoming local barriers related to product adoption, conversion, and compliance.
- Drive sales force performance against key commercial indicators, including Performance to Plan, pipeline management, professional education utilization, Trial to Permanent (Trial to Perm) conversion, and average selling price (ASP) adherence.
- Ensure consistent execution of patient progress reviews, trial documentation standards, and post-trial follow-up procedures.
- Promote the effective use of commercial resources and tools, including customer portals, prior authorization processes, BioVantage, and Patient Progress Reports.
- Monitor account-level objectives, track performance, and contribute to sales forecasting and business planning.
- Provide sales leadership with timely insights into market dynamics, customer opportunities, competitive developments, and potential risks.
- Collaborate with marketing, training, clinical, and operations teams to align resources with strategic account requirements.
- Support quarterly business reviews by delivering actionable recommendations based on field execution, performance data, and customer feedback.
- Leverage Salesforce, Qlik, Excel, and real-world data platforms to guide commercial strategies and measure results.
- Identify opportunities to develop new tools and processes that improve sales execution and accelerate business growth.
- Maintain accurate commercial data and ensure compliance with applicable regulatory requirements and data privacy standards.
Requirements
- The ideal candidate is an accomplished sales professional with a strong track record of exceeding revenue targets, developing strategic partnerships, and driving commercial performance within a complex, cross-functional organization. You should combine strong analytical capabilities with excellent communication and stakeholder management skills. The following qualifications and experience are expected:Bachelor's degree in Business, Marketing, or a related field.
- At least 5 years of experience in medical device sales, commercial strategy, or sales leadership, preferably within the neuromodulation industry.
- Proven success in achieving sales quotas, accelerating revenue growth, and developing strategic customer accounts.
- Strong understanding of territory management, sales pipelines, forecasting, and commercial performance metrics.
- Demonstrated ability to influence stakeholders and collaborate across multidisciplinary teams to drive execution.
- Excellent communication, presentation, relationship-building, and stakeholder management skills.
- Proficiency in Salesforce, Microsoft Excel, and PowerPoint.
- Ability to analyze commercial data and translate insights into actionable sales strategies.
- Experience in neuromodulation, spine, or pain management is preferred.
- Previous experience in sales training or sales enablement is an advantage.
- Familiarity with remote monitoring technologies and real-world data utilization is preferred.
- Willingness and ability to travel regularly to targeted markets, customer engagements, and key business meetings.
Benefits
- Remote working arrangement, with the position based out of Lake Oswego, Oregon.
- Full-time employment.
- Competitive compensation associated with a national, quota-carrying commercial role.
- Opportunity to contribute to strategic business growth within the medical device industry.
- Exposure to cross-functional collaboration with sales, marketing, clinical, training, and operations teams.
- Opportunity to develop strategic partnerships and influence commercial initiatives across the United States.