Senior Manager, Clinical Research Operations

NYU Grossman School of Medicine; New York (NY); On-site; USD 101,000 - 175,000; Full time

Benefits offered by this job

Comprehensive benefits and wellness

Wellness program

Job summary

NYU Grossman School of Medicine is seeking a Senior Manager, Clinical Research Operations to lead the CRSU within ICRU, overseeing pre-award budgeting, sponsor negotiations, and compliance with federal regulations. This is a high-performance role requiring deadlines and coordination across research finance, contracts, and sponsored programs.

The ideal candidate will have 5+ years in budget development and negotiation, strong leadership, and a track record of improving startup timelines and KPIs

Qualifications

• Bachelor's Degree in Finance, Business Administration, Healthcare, related field, or equivalent in education and experience.
• Five or more years of experience developing and negotiating budgets and payment terms.
• Prior experience in clinical research and/or billing compliance required.
• Detail-oriented and a sense of ownership in work.
• Ability to manage time, multi-task, and prioritize work.
• Strong computer skills, including Word, Excel.
• Ability to communicate effectively through e-mails, in person, and by phone.
• Ability to interface effectively with all levels of the organization.
• Prior experience supervising staff, and helping staff be successful in their work tasks.

Responsibilities

• Oversee pre-award budgeting, negotiation of budgets and payment terms with industry sponsors.
• Ensure consistency of processes and day-to-day supervision of staff and operations.
• Serve as liaison between investigators and central offices on pre-award budgets.
• Develop internal budgets using the internal billing grid.
• Negotiate with sponsors until a satisfactory reimbursement schedule is achieved.
• Collaborate with contracts staff to incorporate final budgets into agreements.
• Enter finalized budgets into the Clinical Research Management System.
• Review study amendments for budget impact and initiate processes.

Skills

Budget negotiation

Budget oversight

Staff supervision

Communication

Process improvement

Education

Bachelor's Degree in Finance/Business/Healthcare or related field

Master's Degree (preferred)

Tools

Microsoft Excel

Financial systems

Job description

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X and Instagram.

Position Summary

We have an exciting opportunity to join our team as a Senior Manager, Clinical Research Operations.

The Clinical Research Support Unit (CRSU), part of the Industry Clinical Research Unit (ICRU) at NYU Langone Health, oversees the pre-award financial administration of Clinical Research studies, including assessment of studies, preparing internal budgets, negotiation of budgets and payment terms with industry entities, and ensuring compliance with relevant federal regulations and institutional policies. ICRU is seeking a Senior Manager to provide operational oversight and leadership for the CRSU. This is a high-performance position that requires meeting deadlines both internal to the organization, and external supporting agencies.

Job Responsibilities

• Performsupervisoryfunctionsfor operations managers,operations specialists,andsupportspecialistroles.Theserolesprovideforintakeand triage of clinical researchsubmissions,andpreparationandapprovalofbudgets and payment terms.Themanagerwillensureworkloadequity,maintain consistency of processes, and perform day-to-day staff supervision, including hiring, performance management, and orientation.
• Collaborateandcoordinatewithleadershiptoensureofficeproceduresstayalignedtorelatedprocesseswithinthe continuum of the studylifecycle,e.g.,researchfinance,contracts,sponsoredprograms,billingcompliance,IRB,etc Ensure quality and timeliness of team output.
• Serveastheprimaryliaisonbetweenthedepartmentinvestigatorandcentralofficeonallmattersofstudypre-award budget and payment terms processes, and maintain transparency regarding the status of the budget.
• Usingtheinternalbillinggridprospectivereimbursementanalysis,developsacompleteinternalbudgetassuringthatall research procedures, personnel, and administrative fees are accounted for.
• Comparescompletedinternalbudgetagainstsponsoroffer,andnegotiateswithsponsoruntilasatisfactory reimbursement schedule is obtained.
• Collaborateswith OSR Contracts stafftoensurethefinalnegotiatedbudgetand payment termsareincorporatedintothe Final executable research agreement.
• Entersfinalized budget and payment termsintoClinicalResearchManagement System,includingappropriate visit descriptions andpayments,invoicedseparatelyprocedures,optionalprocedures,subjectstipend,andtraveltermsandother reimbursable items.
• Reviews study amendments for impact to budget and contract, and initiate those processes when necessary.
• Contributetothedevelopment,implementation,andongoingevaluationofstrategiesandprocessestoimproveoperations of the unit.
• Train and mentor other Operations Managers, and Operations and Support Specialists
• Initiate,develop,andnegotiatemasterratecardswithIndustrysponsorsforadministrativefeesandstandardprocedures.
• Assist with NYU goal of reducing study startup timelines, by assisting (i) with developing ideas for process improvement, (ii) with implementing processes, and (iii) with monitoring key performance indicators (KPIs).
• Other duties as assigned.

Minimum Qualifications

• Bachelor's Degree in Finance, Business Administration, Healthcare, related field, or equivalent in education and experience
• Five (5) or more years of experience developing and negotiating budgets and payment terms.
• Prior experience in clinical research and/or billing compliance required.
• Detail-oriented and a sense of ownership in work.
• Ability to manage time, multi-task, and prioritize work.
• Strong computer skills, including using the Internet (browsers) and Microsoft applications (Word, Excel)
• Ability to communicate effectively through e-mails, in person, and by phone.
• Ability to interface effectively with all levels of the organization.
• Prior experience supervising staff, and helping staff be successful in their work tasks.

Preferred Qualifications

Masters Degree. Commitment to continuous learning, and development of self and others, as required by the department.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. Know Your Rights: Workplace discrimination is illegal

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $101,493.51 - $175,076.17 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.