Senior Manager, Clinical Quality & Regulatory

LifeStance Health Inc.; Scottsdale (AZ); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. is seeking a Manager of Clinical Quality & Regulatory to lead clinical quality for multiple regions under the Chief Medical Office.

You will manage critical incidents, monitor safety data, and drive corrective actions with regional leaders while ensuring regulatory readiness and accreditation compliance. The role collaborates with regional medical directors and operations to identify performance gaps, implement training programs, and measure outcomes, supporting

Qualifications

• Master's degree in a behavioral health discipline, nursing, a related clinical field, or relevant experience.
• Five or more years delivering or overseeing behavioral health services, with direct exposure to clinical documentation standards and chart review.
• Active, unrestricted clinical license preferred but not required; equivalent behavioral health quality, regulatory or clinical operations experience will be considered.
• Experience conducting or supporting investigations of adverse events, quality of care concerns, or grievances.
• Demonstrated ability to interpret regulatory and accreditation requirements and translate them into practical guidance for a site or region.
• Working fluency with data, including building and interpreting trend reports and explaining findings to a non-analytical audience.

Responsibilities

• Receive, triage and investigate critical incidents arising in assigned regions.
• Coordinate multidisciplinary investigation start to finish, engaging leaders from practice operations, clinical operations, HR, legal, compliance, to support investigation and outcome.
• Bridge critical incident investigation findings with appropriate system committees including Credentialing, Peer Review, Medical Executive Committees, as well as relevant Practice Operation and Clinical Operations committees.
• Aggregate incident reports, patient safety events, quality of care concerns and quality metrics to identify trends and recurring system in defined region.
• Work with area leaders to understand their data and trends to make meaningful and proactive improvements to quality of care in their region.
• Partner with regional clinical/medical and operational leaders to design and implement corrective actions and trainings programs (train the trainer models) that address identified risks, prevent adverse events.
• Monitor and evaluate the effectiveness of corrective actions and quality improvement initiatives through ongoing measurement, outcome analysis and follow-up assessment.
• Report regional quality, safety and regulatory findings to CMO office, Practice Operations, and Clinical Operations to inform enterprise-wide trend analysis, risk identification and quality improvement strategies.
• Support morbidity and mortality rounds at the regional and local levels
• Drive implementation and spread of enterprise initiatives related to patient safety, clinical quality, regulatory compliance and accreditation standards.
• Support regional adherence to state and federal requirements, accreditation standards, and LifeStance policy through scheduled chart audits and partnership with local leaders.
• Support survey and state audit preparation and drive follow-through on corrective action plans, holding accountability for completion.

Skills

Clinical quality management

Regulatory compliance

Data analysis

Incident investigation

Cross-functional collaboration

Risk assessment

Education

Master's degree in behavioral health or related clinical field

Job description

LifeStance Health Inc. is seeking a Manager of Clinical Quality & Regulatory to lead clinical quality for multiple regions under the Chief Medical Office.

You will manage critical incidents, monitor safety data, and drive corrective actions with regional leaders while ensuring regulatory readiness and accreditation compliance. The role collaborates with regional medical directors and operations to identify performance gaps, implement training programs, and measure outcomes, supporting