Clinical Quality & Regulatory Leader

BEHAVIORAL HEALTH PRACTICE SERVICES; United States; Vor Ort; USD 110.000 - 160.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

AD&D

Disability (short/long-term)

Life Insurance

401k with company match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Zusammenfassung

LifeStance Health is seeking a Manager, Clinical Quality & Regulatory to lead quality and regulatory initiatives across regions. The role focuses on incident management, data analysis, and implementing corrective actions with clinical and operational leaders.

You will monitor safety metrics, support accreditation efforts, and drive enterprise-wide quality strategies in collaboration with the CMO and regional teams.

Qualifikationen

• Clinical quality management and risk reduction focus.
• Experience with regulatory compliance and accreditation processes.
• Strong data analysis skills to identify trends and opportunities.

Aufgaben

• Oversee critical incident management and investigations in assigned regions.
• Aggregate and analyze patient safety events and quality metrics to identify trends.
• Collaborate with regional leaders to design and implement corrective actions.
• Monitor and evaluate the effectiveness of quality improvement initiatives.
• Report regional quality and safety findings to the Chief Medical Office and governance bodies.
• Support morbidity and mortality rounds and enterprise-wide initiatives.

Kenntnisse

Clinical quality

Regulatory compliance

Data analysis

Incident investigation

Cross-functional collaboration

Jobbeschreibung

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.
• Empathy: We seek out diverse perspectives and listen to learn without judgment.
• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
• One Team: We realize our full potential when we work together towards our shared purpose.

Benefits

As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

• medical
• dental
• vision
• AD&D
• short and long-term disability
• life insurance
• 401k retirement savings with employer match
• paid parental leave
• paid time off
• holiday pay
• Employee Assistance Program

ROLE OVERVIEW

The Manager, Clinical Quality & Regulatory serves as the clinical quality lead for an assigned portfolio of regions on behalf of the Chief Medical Office. This role is responsible for managing critical incidents, monitoring and analyzing clinical quality, safety, and risk data, and identifying trends that inform quality improvement efforts across the organization.

The Manager partners closely with regional clinical/medical and operational leaders to identify performance gaps, develop and implement corrective actions, and evaluate the effectiveness of interventions through ongoing measurement and follow-through. The role also oversees regulatory, accreditation and survey readiness activities within assigned regions, including chart audits, compliance monitoring corrective action planning and verification of sustained improvement.

Operating within a collaborative triad model, the Manager works closely with the Regional Vice President and Regional Clinical/Medical Director to address quality and safety priorities, drive accountability and support regional performance. The role elevates significant risks, trends and opportunities to the Chief Medical Office to enable organizational visibility, strategic alignment and enterprise-wide problem solving.

Consistent with LifeStance's values, every member of the LifeStance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description.

KEY RESPONSIBILITIES

Critical Incident Management & Investigation

• Receive, triage and investigate critical incidents arising in assigned regions.
• Coordinate multidisciplinary investigation start to finish, engaging leaders from practice operations, clinical operations, HR, legal, compliance, to support investigation and outcome.
• Bridge critical incident investigation findings with appropriate system committees including but not limited to: Credentialling, Peer Review, Medical Executive Committees, as well as relevant Practice Operation and Clinical Operations committees.

Data Analysis, Trending & Reporting

• Aggregate incident reports, patient safety events, quality of care concerns and quality metrics to identify trends and recurring system in defined region.
• Work with area leaders to understand their data and trends to make meaningful and proactive improvements to quality of care in their region.

Safety & Clinical Improvement

• Partner with regional clinical/medical and operational leaders to design and implement corrective actions and trainings programs (train the trainer models) that address identified risks, prevent adverse events.
• Monitor and evaluate the effectiveness of corrective actions and quality improvement initiatives through ongoing measurement, outcome analysis and follow-up assessment.
• Report regional quality, safety and regulatory findings to CMO office, Practice Operations, and Clinical Operations to inform enterprise-wide trend analysis, risk identification and quality improvement strategies.
• Support morbidity and mortality (M&M) rounds at the regional and local levels
• Drive implementation and spread of enterprise initiatives related to patient safety, clinical quality, regulatory compliance and accreditation standards.

Compliance, Regulatory & Accreditation Support

• Support regional adherence to state and federal requirements, accreditation standards, and LifeStance policy through scheduled chart audits and partnership with local leaders.
• Support survey and state audit preparation and drive follow-through on corrective action plans, holding accountability for completion
• Conduct site visits as needed for support of survey visits
• Review clinical documentation against payer expectations, including documentation to medical necessity, and maintain a standin