Senior Manager, Client Service - DC Retirement Plans (Hybrid)

CBIZ; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

CBIZ, Inc. in Atlanta seeks an experienced supervisor to lead subordinate staff and drive organizational objectives within a hybrid work model. You will participate in hiring decisions, reward and disciplinary actions, and oversee program directions while ensuring fiscal and operational accountability.

The role requires strong leadership, problem solving, and communications skills, with the ability to mentor staff, interpret policies, and advocate for service improvements across departments.

Qualifications

• Bachelor's degree preferred with progressive leadership experience.
• Proven ability to supervise and lead staff across functions.
• Strong written and verbal communication and policy interpretation skills.

Responsibilities

• Achieve organizational objectives by supervising subordinate staff and driving goals.
• Provide input into hiring decisions and performance rewards or disciplinary actions.
• Influence service direction, programs, and operation plans; coach staff accordingly.
• Analyze problems, interpret policies, and exercise sound judgment within procedures.
• Lead, mentor and resolve grievances, ensuring accountability and resources stewardship.

Skills

Staff supervision

Leadership

Communication (verbal & written)

Problem solving

Policy interpretation

Education

Bachelor's degree (preferred)

High School Diploma or GED

Job description

CBIZ, Inc. in Atlanta seeks an experienced supervisor to lead subordinate staff and drive organizational objectives within a hybrid work model. You will participate in hiring decisions, reward and disciplinary actions, and oversee program directions while ensuring fiscal and operational accountability.

The role requires strong leadership, problem solving, and communications skills, with the ability to mentor staff, interpret policies, and advocate for service improvements across departments.