Senior Manager, Campaigns Management (Insurance)

OAC Group Limited; American Samoa; Presencial; USD 120 000 - 170 000; Tempo integral

Resumo da oferta

OAC Group Limited is seeking a Senior Manager, Campaigns Management (Insurance) to oversee end-to-end campaign execution and drive performance improvements. You will collaborate with operational, distribution, and commercial teams to ensure timely delivery of initiatives and escalations are resolved efficiently.

The role demands a strong background in UAT, customer journey management, and cross-functional leadership to support strategic business objectives in a dynamic insurance environment.

Qualificações

• Must have a university degree in Business/Marketing or related discipline.
• 8–12 years of relevant experience in financial services or insurance.
• Strong background in operational processes, project implementation, UAT, and customer journey management.
• Excellent project management, problem-solving, and cross-team communication skills.
• Ability to work under tight deadlines; role may be filled at Manager level with less experience.

Responsabilidades

• Oversee the planning, implementation, and end-to-end execution of strategic campaigns and operational initiatives.
• Monitor market trends and review workflows to improve campaign performance and customer journeys.
• Partner with internal and external stakeholders to deliver seamless operational rollouts.
• Handle escalation cases and address complex queries from stakeholders.

Conhecimentos

Operational processes

Project management

UAT

Customer journey management

Cross-team communication

Problem-solving

Formação académica

University degree in Business/Marketing

Descrição da oferta de emprego

Senior Manager, Campaigns Management (Insurance)

Oversee the planning, implementation, and end-to-end execution of strategic campaigns and operational initiatives to support core business objectives

Monitor market trends, review operational workflows, and utilize data insights to continuously improve campaign performance and customer journeys

Partner with internal and external stakeholders (including operational, distribution, and commercial teams) to deliver seamless operational rollouts

Handle escalation cases, address complex queries from various stakeholders, and streamline operational communications

Represent the department in cross-functional taskforces and project groups to ensure timely and quality delivery of key initiatives

Support broader business development strategies and special operational projects as required

About you

University degree in Business, Marketing, or a related discipline

Minimum 8 to 12 years of relevant experience within the financial services or insurance sector

Strong background in operational processes, project implementation, UAT, and customer journey management

Excellent project management, problem-solving, and cross-team communication skills

Able to work under tight deadlines

Candidate with less experience will be consider as Manager