Senior Associate Campaign Manager

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 85,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Associate Campaign Manager in the Marketing Operations team to lead end-to-end campaign execution across multiple products and channels.

You will partner with Marketing, Product, Strategy, Legal, Compliance, and Technology to deliver compliant campaigns that drive business goals and elevate customer experience. The role requires 3+ years of experience managing complex projects and strong project management, analytical, and communication skills.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of experience managing complex projects or campaigns.
• Strong PM, organizational, and prioritization skills.
• Ability to influence across stakeholders.
• Analytical, problem solving, and decision-making capabilities.
• Excellent written and verbal communication skills.
• Proven ability to drive results through execution.

Responsibilities

• Lead end-to-end execution of marketing campaigns across products and channels.
• Partner with cross-functional stakeholders to coordinate requirements, approvals, testing and launch activities.
• Manage campaign timelines, dependencies, risks and issue resolution.
• Ensure customer-facing assets meet legal, regulatory and operational requirements prior to deployment.
• Drive operational excellence through process optimization and automation initiatives.
• Analyze campaign performance and identify opportunities to improve effectiveness, scalability, and efficiency.
• Influence stakeholders across teams to drive alignment and achieve business objectives.
• Support team development through knowledge sharing, mentoring, onboarding, and cross-training.
• Contribute to strategic initiatives that enhance campaign management capabilities and customer experience.

Skills

Campaign management

Cross-functional collaboration

Project management

Analytical thinking

Communication

Education

Bachelor's degree

Job description

Join a team where your campaign expertise and drive for operational excellence directly shape how customers experience our brand. You'll work at the intersection of marketing, technology, and strategy — with the resources and cross-functional partnerships to make a real impact. This is a role for someone who thrives on complexity, moves with purpose, and is energized by delivering results.

As a Senior Associate Campaign Manager in the Marketing Operations team, you will lead the end-to-end execution of marketing campaigns across multiple products and channels. You'll partner with teams across Marketing, Product, Strategy, Legal, Compliance, and Technology to deliver high-quality, compliant campaigns that achieve business goals and elevate the customer experience.

Job responsibilities

• Lead end-to-end execution of complex marketing campaigns, ensuring timely delivery, quality, and compliance with established standards
• Partner with cross-functional stakeholders to coordinate requirements, approvals, testing, and launch activities
• Manage campaign timelines, dependencies, risks, and issue resolution to ensure successful execution
• Ensure customer-facing assets meet legal, regulatory, and operational requirements prior to deployment
• Drive operational excellence through process optimization, control enhancements, and automation initiatives
• Analyze campaign execution performance and identify opportunities to improve effectiveness, scalability, and efficiency
• Influence stakeholders across multiple teams to drive alignment and achieve business objectives
• Support team development through knowledge sharing, mentoring, onboarding, and cross-training activities
• Contribute to strategic initiatives that enhance campaign management capabilities and improve the customer experience

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent experience
• 3+ years of experience managing complex projects, marketing campaigns, or operational initiatives in a fast-paced environment
• Strong project management, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously
• Demonstrated ability to influence and collaborate effectively across a broad range of stakeholders
• Strong analytical, problem-solving, and decision-making capabilities
• Excellent written and verbal communication skills
• Proven ability to identify improvement opportunities and drive results through execution

Preferred qualifications, capabilities, and skills

• Experience within financial services or another highly regulated industry
• Experience supporting digital marketing, customer acquisition, or customer engagement initiatives
• Experience leading operational improvement or transformation efforts
• Familiarity with marketing workflows, approval processes, and campaign execution frameworks
• Experience leveraging automation, AI, or emerging technologies to improve business processes

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.