Senior Manager, Business Systems

National Association for Stock Car Auto Racing (NASCAR); Charlotte, Northern (NC, KY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Wellness-focused benefits package

Growth and development opportunities

Job summary

NASCAR, based in Charlotte, NC, seeks a Senior Manager, Business Systems to shape enterprise system strategy and drive adoption across the organization. You will lead governance and optimization of Dynamics 365 and the KORE Intelligence Platform, translating business needs into scalable tech solutions and streamlined processes.

This role focuses on integrating data across Operations, Partnerships, and Commercial teams to improve decision-making and operational efficiency, enabling NASCAR's

Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, or related field.
• 3+ years of experience with Microsoft Dynamics 365 or a similar enterprise CRM.
• Hands-on administration experience with the KORE Intelligence Platform.
• Experience supporting enterprise system implementations and collaborating with technical teams.
• Knowledge of Microsoft Power Platform tools (Power Apps, Power Automate, Power BI).
• Strong stakeholder management and cross-functional collaboration.

Responsibilities

• Own the business and operational strategy for Dynamics 365 and partner on configuration and maintenance.
• Serve as the administrator for the KORE Intelligence Platform, including security roles and user management.
• Support implementation, launch, and long-term optimization of Dynamics 365 and KORE.
• Translate business requirements into effective system solutions with stakeholders across departments.
• Build and maintain integrations between Dynamics 365 and KORE to keep data synchronized.
• Lead data migration planning, validation, and data governance initiatives.
• Provide user training, documentation, and ongoing system support.
• Drive governance, security, compliance, and best practices for system usage.

Job description

At NASCAR, you will work alongside passionate people creating experiences fans feel and helping shape the future of sports and entertainment. NASCAR is seeking an experienced Senior Manager, Business Systems to: Help shape the strategy and adoption of enterprise business systems that support critical operations across the organization. Lead the administration, governance, and optimization of Microsoft Dynamics 365 and the KORE Intelligence Platform. Drive cross-functional collaboration by translating business needs into scalable technology solutions and streamlined processes. Create a more connected, data-driven environment that improves decision-making, operational efficiency, and business performance. Advance NASCAR's long-term technology capabilities through platform innovation, integration, and continuous improvement. ...based in Charlotte, NC.

What You'll Do

• Own the business and operational strategy for Dynamics 365, partnering with the existing Dynamics System Administrator on configuration and maintenance.
• Serve as the dedicated system administrator for the KORE Intelligence Platform, overseeing configuration, security roles, user management, and day-to-day maintenance.
• Support the implementation, launch, and long-term optimization of Dynamics 365 and KORE Intelligence.
• Partner with stakeholders across Operations, Competition, Partnerships, and Commercial teams to translate business requirements into effective system solutions.
• Build and maintain integrations between Dynamics 365 and KORE Intelligence, ensuring sponsorship, partnership, and asset data remains accurate and synchronized.
• Lead data migration planning, imports, validation efforts, and data governance initiatives.
• Provide user training, documentation, and ongoing support across both platforms.
• Drive governance, security, compliance, and best practices for system administration and usage.

What You'll Bring

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field preferred.
• 3+ years of experience working with Microsoft Dynamics 365 or a similar enterprise CRM, preferably in a business process or operations-focused role.
• Hands-on administration experience with the KORE Intelligence Platform or a comparable sponsorship and asset management system.
• Experience supporting enterprise system implementations and collaborating with technical administrators or implementation partners.
• Working knowledge of Microsoft Power Platform tools, including Power Apps, Power Automate, and Power BI.
• Strong stakeholder management, communication, and cross-functional collaboration skills.
• Experience establishing governance, security, and data management best practices.
• Microsoft certifications such as Dynamics 365 Fundamentals or Dynamics 365 Administrator preferred.
• Experience with Tableau or Power BI reporting and analytics preferred.
• Experience working in professional sports, sports organizations, or live event-driven environments preferred.

Why This Role?

This is an opportunity to help shape the systems and processes that power NASCAR's business operations and commercial growth. By leading the strategy, administration, and optimization of critical business platforms, you'll enable teams across the organization to work more efficiently, make better decisions, and maximize the value of partnerships and assets. Your impact will help create a more connected, data-driven NASCAR, supporting the future growth of one of the most recognizable brands in sports and entertainment.

Behind every race weekend are talented people helping shape the future of sports and entertainment.

Our people are the key to our success. That is why we offer competitive compensation, a comprehensive benefits package focused on wellness, and opportunities to grow and develop both personally and professionally.

NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner. In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.

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To help us get to know you accurately and keep the process fair for everyone, we ask that interviews and assessments be completed without the support of AI-generated content or automated assistance.

The National Association for Stock Car Auto Racing (NASCAR) is the sanctioning body for the No. 1 form of motorsports in the United States and owner of 15 of the nation's major motorsports entertainment facilities. NASCAR sanctions races in three national series (NASCAR Cup Series™, NASCAR O’Reilly Auto Parts Series™, and NASCAR CRAFTSMAN Truck Series™), four international series (NASCAR Brasil Series, NASCAR Canada Series, NASCAR Euro Series, NASCAR Mexico Series), four regional series (ARCA Menards Series, ARCA Menards Series East & West and the NASCAR Whelen Modified Tour) and a local grassroots series (NASCAR Local Racing Series powered by O’Reilly Auto Parts). The International Motor Sports Association™ (IMSA®) governs the IMSA WeatherTech SportsCar Championship™, the premier U.S. sports car series. NASCAR also owns Motor Racing Network, Racing Electronics, and ONE DAYTONA. Based in Daytona Beach, Florida, with offices in five cities across North America, NASCAR sanctions more than 1,200 races annually in 11 countries and more than 30 U.S. states. For more information visit www.NASCAR.com and www.IMSA.com, and follow NASCAR on Instagram, YouTube, TikTok, X and Facebook.