Senior Manager, Business Systems

NASCAR; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

NASCAR is seeking an experienced Senior Manager, Business Systems based in Charlotte, NC to shape strategy and adoption of enterprise systems. You will lead Dynamics 365 and the KORE Intelligence Platform, translating business needs into scalable tech solutions and improving data-driven decision making across operations and commercial teams.

Gain influence through platform governance, data migration, integrations, and training, while partnering with stakeholders to drive efficiency and

Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, or related field.
• 3+ years of experience with Microsoft Dynamics 365 in a business operations context.
• Hands-on admin experience with the KORE Intelligence Platform.
• Experience supporting enterprise system implementations and collaborating with tech teams.
• Proficient in Power Platform tools: Power Apps, Power Automate, Power BI.
• Strong communication and cross-functional collaboration skills.
• Knowledge of governance, security, and data management best practices.
• Microsoft certifications such as Dynamics 365 Fundamentals are a plus.

Responsibilities

• Own the business and operational strategy for Dynamics 365 and coordinate with the System Administrator.
• Serve as the dedicated admin for the KORE Intelligence Platform, including security roles and user management.
• Support the implementation, launch, and long-term optimization of Dynamics 365 and KORE.
• Partner with Operations, Partnerships, and Commercial teams to translate needs into system solutions.
• Build and maintain integrations between Dynamics 365 and KORE ensuring data accuracy.
• Lead data migration planning, imports, validation, and governance initiatives.
• Provide user training, documentation, and ongoing support across both platforms.
• Drive governance, security, compliance, and best practices for system usage.

Skills

Dynamics 365 experience

Power Platform knowledge

Stakeholder management

Cross-functional collaboration

Data governance best practices

Education

Bachelor's degree in Business/IS/CS

Tools

Microsoft Dynamics 365

KORE Intelligence Platform

Job description

At NASCAR, you will work alongside passionate people creating experiences fans feel and helping shape the future of sports and entertainment.

NASCAR is seeking an experienced Senior Manager, Business Systems to:

• Help shape the strategy and adoption of enterprise business systems that support critical operations across the organization.
• Lead the administration, governance, and optimization of Microsoft Dynamics 365 and the KORE Intelligence Platform.
• Drive cross-functional collaboration by translating business needs into scalable technology solutions and streamlined processes.
• Create a more connected, data-driven environment that improves decision-making, operational efficiency, and business performance.
• Advance NASCAR's long-term technology capabilities through platform innovation, integration, and continuous improvement.

...based in Charlotte, NC.

What You'll Do

• Own the business and operational strategy for Dynamics 365, partnering with the existing Dynamics System Administrator on configuration and maintenance.
• Serve as the dedicated system administrator for the KORE Intelligence Platform, overseeing configuration, security roles, user management, and day-to-day maintenance.
• Support the implementation, launch, and long-term optimization of Dynamics 365 and KORE Intelligence.
• Partner with stakeholders across Operations, Competition, Partnerships, and Commercial teams to translate business requirements into effective system solutions.
• Build and maintain integrations between Dynamics 365 and KORE Intelligence, ensuring sponsorship, partnership, and asset data remains accurate and synchronized.
• Lead data migration planning, imports, validation efforts, and data governance initiatives.
• Provide user training, documentation, and ongoing support across both platforms.
• Drive governance, security, compliance, and best practices for system administration and usage.

What You'll Bring

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field preferred.
• 3+ years of experience working with Microsoft Dynamics 365 or a similar enterprise CRM, preferably in a business process or operations-focused role.
• Hands‑on administration experience with the KORE Intelligence Platform or a comparable sponsorship and asset management system.
• Experience supporting enterprise system implementations and collaborating with technical administrators or implementation partners.
• Working knowledge of Microsoft Power Platform tools, including Power Apps, Power Automate, and Power BI.
• Strong stakeholder management, communication, and cross‑functional collaboration skills.
• Experience establishing governance, security, and data management best practices.
• Microsoft certifications such as Dynamics 365 Fundamentals or Dynamics 365 Administrator preferred.
• Experience with Tableau or Power BI reporting and analytics preferred.
• Experience working in professional sports, sports organizations, or live event‑driven environments preferred.

Why This Role?

This is an opportunity to help shape the systems and processes that power NASCAR's business operations and commercial growth. By leading the strategy, administration, and optimization of critical business platforms, you'll enable teams across the organization to work more efficiently, make better decisions, and maximize the value of partnerships and assets. Your impact will help create a more connected, data‑driven NASCAR, supporting the future growth of one of the most recognizable brands in sports and entertainment.

Our people are the key to our success. That is why we offer competitive compensation, a comprehensive benefits package focused on wellness, and opportunities to grow and develop both personally and professionally.

NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner. In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.

We are looking for your voice, your ideas, and your perspective. To help us get to know you accurately and keep the process fair for everyone, we ask that interviews and assessments be completed without the support of AI-generated content or automated assistance.